Head of Housing Contracts & Compliance

One Fylde; Blackpool; Hybrid; GBP 53,000 - 58,000; Full time

Job summary

One Fylde, a prominent social care charity, is seeking a Head of Housing Contracts and Compliance in Blackpool. This role involves leading a dedicated team to enhance housing services, ensuring compliance, and delivering outstanding tenant experiences. Ideal for a passionate leader with substantial experience in housing management, this position offers a competitive salary and various employee benefits.

Benefits

25 days Annual Leave plus bank holidays

Company pension

Employee healthcare scheme

Life insurance

Refer a Friend scheme

Monthly Reward and Recognition scheme

Occupational Sick pay

Qualifications

• Minimum of five years’ experience in leading a high-performing team.
• Strong understanding of housing regulations and law.
• Extensive knowledge of building maintenance and compliance.

Responsibilities

• Lead the integrated Housing Department, managing both housing and property services.
• Deliver exceptional housing experiences to tenants.
• Ensure compliance with housing regulations and effective team management.

Skills

Communication

Organizational Skills

Problem Solving

Job description

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Head of Housing Contracts & Compliance, Blackpool

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Client:

One Fylde

Location:

Blackpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2b87be4b0391

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Do you have a passion for people and properties, and believe everyone deserves a warm, safe and well-maintained home? If so, you might be just the leader we’re looking for.

One Fylde is a vibrant social care charity, supporting adults with learning disabilities and autism, and we are having an exciting expansion to our housing team. We’re looking for a passionate, driven, and experienced leader to take the helm in our brand-new Head of Housing Contracts and Compliance role, where you’ll have plenty of opportunity to shape this into a role you’ll love and to make a positive impact to the lives of our tenants.

What you’ll be doing

This isn’t just another housing management role it’s a unique opportunity to shape the future of housing services at One Fylde and to lead a small (but mighty!) team to have a huge impact. Based at our Libra House offices in Blackpool, with flexibility to work from home, you’ll be at the forefront of delivering exceptional housing experiences that empower our tenants to live independently and with dignity, in houses they’re proud to call their homes.

You’ll be leading our integrated Housing Department, which encompasses both Housing and Property Services. As the leader, you will directly manage our passionate Housing Customer Services Manager and the dedicated Property and Compliance Leads. You’ll steer a department that is committed to championing resident engagement, delivering exceptional responsive repairs, and executing a robust planned maintenance and compliance programme. Join us in making a tangible difference!

About you

This role will suit you if you have excellent communication and interpersonal skills, along with strong organisational and time-management abilities. You must be capable of producing concise and accurate reports and have an appetite for improvement. We’re not just looking for a manager, we’re looking for a leader who can see the bigger picture and wants to be a part of it.

This role is perfect for someone with an eye for detail, strong problem-solving skills, and ideally a tried and tested approach to working in partnership to develop great teams and produce great results. Flexibility will be key, as you'll need to find solutions on the fly while ensuring the delivery of top-notch repairs, voids, and planned works.

You’ll be line managed by our Director of Places and People Gemma Smith, who is looking for a skilled, experienced housing leader to feed into her Housing Strategy and lead the housing team to deliver those objectives.

With over 20 years’ experience as a senior leader in the housing and healthcare sectors, Gemma has both the operational ‘know-how’ and the creative, compassionate leadership skills to harness potential. You’ll become a valued, integral member of Gemma’s Places & People directorate, and part of a friendly, welcoming and dedicated wider office team.

Summary of essential skills and qualifications

• Minimum of five years’ experience in leading a high-performing team within a challenging environment.
• A strong understanding of housing regulations and law.
• Extensive knowledge of building maintenance, property management, compliance, and contractor engagement.

What you'll get in return

Annual salary between £53,000-58,000 (FTE) pro-rated to 29 hours per week.

25 days Annual Leave plus bank holidays (FTE) plus buy and sell annual leave scheme

Company pension

Employee healthcare scheme with cashback on dental and optical care

Life insurance x2 annual salary

Refer a Friend scheme

Monthly staff lottery

Monthly Reward and Recognition scheme

Occupational Sick pay

Our employees are our biggest asset and we want to be your biggest supporter. We invest in the continued professional development of our staff, and we strongly believe in growing our own talent to invest into our people and their skills and passions. Twice nominated “Employer of the Year we’re committed to achieving great things and investing in great people.

At One Fylde, we’re committed to fostering a diverse and inclusive workforce. We celebrate differences, unique experiences, and individuality, believing that they enrich our community and drive innovation. So, if you’re excited by this role but your experience or qualifications don’t quite match perfectly, we encourage you to apply anyway. You might just be the right candidate for this, or other roles, because of your transferrable skills.

If you’re ready to lead with heart driven innovation, and be part of something truly meaningful, we’d love to hear from you.

Please note : We are only able to accept applications from candidates with eligibility to work in the UK. Due to the nature of this role, applicants must have a full UK driver’s license and have access to motorised transport.

Closing date: Tuesday 1 st July 2025 at 17:00 (We reserve the right to close applications before this date)

Interviews: Tuesday 8th July or Wednesday 9th July 2025.