Overview
We are seeking a strategic and detail-oriented individual to lead and embed robust governance, risk, and compliance frameworks across our organisation. This pivotal role will ensure regulatory excellence, drive continuous improvement, and foster a culture of safety, transparency, and accountability. Proven experience in governance, compliance, and risk management within healthcare or mental health services is required.
Responsibilities
- Lead the development and improvement of governance frameworks aligned with CQC standards and ISO certifications
- Ensure compliance with statutory and regulatory requirements, including safeguarding, data protection, and clinical governance
- Oversee the organisation s risk management strategy, maintaining a dynamic risk register and ensuring mitigation plans are in place
- Lead the incident management process, ensuring timely investigation, reporting, and learning from serious incidents and complaints
- Monitor trends and themes to inform proactive safety improvements
- Design and deliver internal audit programmes to assess compliance and operational effectiveness
- Coordinate external audits and inspections, including CQC and ISO assessments
- Provide assurance reporting to the Director of Governance and Compliance and executive leadership
- Maintain and update governance-related policies and procedures, ensuring alignment with best practice and legal requirements
- Ensure the company has a thorough and robust document management process
- Support the development of decision-making protocols
- Ensure effective document control and version management across compliance materials
- Collaborate with clinical, operational, and corporate teams to embed governance and compliance into everyday practice
- Line manages governance and compliance staff, fostering a high-performing and values-driven team
- Represent the organisation in external forums and regulatory engagements
Qualifications
- Strategic and detail-oriented with the ability to lead and embed governance, risk, and compliance frameworks
- Exceptional communication and stakeholder engagement skills
- Strong knowledge of CQC regulations, ISO standards (e.g. ISO 9001, ISO 27001), and incident and risk management frameworks
- Ability to interpret complex regulatory requirements and translate them into practical solutions
- Experience leading audits and managing regulatory inspections
- Solution-focused, with a desire and ability to innovate
- Highly organised with the ability to prioritise a constantly changing workload and remain calm under pressure
- Excellent IT skills including Word, Excel, PowerPoint and SharePoint
- Ability to work with cross-functional teams to deliver on a common goal
- Desirable: Experience working in a remote or digital healthcare setting
- Desirable: Familiarity with safeguarding frameworks and clinical risk management
- Desirable: Professional qualification in governance, compliance, or risk (e.g. ICSA, IRM, ISO Lead Auditor)
- Desirable: Understanding of Neurodiversity assessment process and challenges faced within the healthcare industry
Employment Details
- Salary starting from 65,000 per annum
- 25 days paid holiday (increasing with service to 28 days) plus bank holidays
- A day off for your birthday
- Healthcare Cash Plan
- Benefits Platform
- Life Assurance
- Discount Vouchers
- Flexible working opportunities to suit your personal needs
- Opportunities to take part in charitable events
- Access to a Wellbeing portal and Employee Assistance Programme (EAP)
- Please note that this position requires a Disclosure and Barring Service (DBS) check prior to commencing employment
At Clinical Partners, we are proud to be one of the UK s leading providers of mental health services, working across both private and NHS sectors to support individuals and families facing emotional and psychological challenges. Our commitment to delivering safe, high-quality care is at the heart of everything we do.