Head of Global Sales Engineering

Citco GSGS; London; On-site; GBP 100,000 - 130,000; Full time

Job summary

A leading global provider of asset servicing solutions is seeking a Head of Global Sales Engineering in London. This role involves designing and delivering strategic solutions for complex, high-value mandates while engaging with executive stakeholders. The ideal candidate will have over 15 years of experience in financial services, particularly in fund administration, and possesses strong leadership and communication skills. A competitive benefits package and flexible working arrangements are offered.

Benefits

Flexible working arrangements

Training and education support

Qualifications

• 15+ years of experience in financial services, ideally with Big 4 advisory.
• Proven success in winning complex, high-value mandates.
• Willingness to travel internationally as needed.

Responsibilities

• Lead the design, development, and delivery of strategic solutions.
• Engage directly with clients influencing C-level decision-making.
• Build and execute the global strategy for mega deals.

Skills

Strong track record in fund administration

Deep technical and commercial understanding

Strong leadership skills

Excellent communication and influencing skills

Strategic thinker with a commercial mindset

Job description

Company Overview

Citco is a leading global provider of asset servicing solutions to the alternative investment industry, with over $2 trillion in assets under administration. With a 75+ year history of excellence, Citco partners with many of the world’s most sophisticated asset managers, institutional investors, and family offices to deliver best-in-class fund administration, governance, and related financial services.

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Qualifications

• 15+ years of experience in financial services, with a strong track record in fund administration, asset servicing, or Big 4 advisory.
• Deep technical and commercial understanding of fund structures, operating models, and servicing models across hedge funds, private equity, and real assets.
• Proven success in winning complex, high-value mandates through structured solution development.
• Strong leadership skills, ideally with experience in building or transforming commercial or client solution functions.
• Excellent communication and influencing skills, with the gravitas to engage senior stakeholders both internally and externally.
• A strategic thinker with a commercial mindset and strong execution capabilities.
• Comfortable navigating large, matrixed environments and working across time zones and cultures.
• Willingness to travel internationally as needed.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Role Overview

This is a newly redesigned, high-impact commercial leadership role, positioned at the very heart of Citco’s growth and client acquisition strategy. Reporting directly to Niall Fagan, Global Head of Sales, the Head of Global Sales Engineering will lead the design, development, and delivery of strategic solutions for Citco’s most complex and high-value mandates.

Working closely with Sales, Product, and Transformation leaders, this individual will play a pivotal role in shaping and executing Citco’s global deal strategy — particularly across transformational ‘mega deals’ with institutional clients and leading asset managers. The role combines deep commercial acumen, cross-functional leadership, and front-line solutioning expertise in a fast-paced, client-facing environment.

Key Responsibilities

Strategic Deal Leadership

• Design and deliver winning solutions for Citco’s largest and most competitive global mandates.
• Partner with Sales and Product teams to develop tailored, scalable, and commercially viable proposals.
• Lead the solutioning workstream throughout the bid lifecycle — from RFP through to onboarding and go-live.

Commercial Strategy & Execution

• Build and execute the global strategy for all mega deals, bringing a unified and structured approach to complex multi-product opportunities.
• Engage directly with client stakeholders and influence C-level decision-making on operating models, technology strategy, and service delivery.

Strategy & Development

• Strengthen and optimise the Sales Engineering function to enhance how Citco communicates its value proposition on large-scale global opportunities.
• Create a blueprint and toolkit for how Citco engages in, prepares for, and wins strategic opportunities globally.

Cross-Functional Collaboration

• Partner with Product, Operations, Technology, and Legal to ensure proposed solutions are deliverable, cost-effective, and aligned with client objectives.
• Work closely with Citco’s Transformation team to ensure solution proposals are aligned with enterprise architecture and delivery capabilities.
• Bring together insights from across the organisation to construct forward-looking client-centric service models.
• Act as the bridge between commercial ambitions and operational realities, ensuring client commitments are underpinned by executable strategies.

Leadership & Influence

• Represent Citco in external pitches, due diligence meetings, and executive briefings.
• Be a visible thought leader and strategic advisor across the global sales function.
• Act as a trusted partner to senior internal stakeholders, bringing market insight and deal expertise into Citco’s broader growth strategy.