Head of Global Markets Operations UK & EMEA

Natixis Corporate & Investment Banking; London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading corporate banking institution in London is seeking a Head of GMO UK to oversee the daily management of operations and ensure efficiency in processing Global Markets transactions. The ideal candidate should possess strong communication skills, a deep understanding of trade processes, and experience in people management. This role requires a strategic thinker who can drive operational improvements and maintain service quality for clients.

Qualifications

• Good communication skills with IT/traders/Management.
• Stress resistant and able to work autonomously.
• Understanding of GM systems architecture.

Responsibilities

• Manage and control processing of Global Markets transactions.
• Contribute to operational efficiency and best practices.
• Ensure quality of service delivered to Business Support clients.

Skills

Good communication skills

Strong knowledge of trade processes

People management skills

Strategic thinking

Job description

Poste et missions

Overall Purpose

This role combines i) the day to day management of the GM Operations in the UK, ii) as well as the oversight over other GM Operations sites in EMEA, iii) Representing GMO EMEA in projects involving Operations streams.

• As head of GMO UK, manage and control the processing of all London Global Markets originated transactions. Deliver operational efficiency and appropriate controls for all transactions booked and processed in London as well as transactions booked in London but processed in Paris GMO. This can be extended to specific situations (Commodities NY and Asia, newly created desks, new activities) where applicable
• Supervise the processing of Global Markets transactions originated in EMEA, monitoring process performance in line with global standards, through the functional management of teams located in London, Frankfurt and Luxemburg
• Own the booking processes and look for continuous improvement, streamlining and operational safety across functional silos, geographies and business units in Global Markets
• Contribute actively to the strategic ambitions and initiatives for the CIB and the COO: Input to Operations impacted projects e.g. Front to Ops
  
  

Head of EMEA GMO UK & EMEA circa 70%

• Teams animation and organisation
• Supervise the processing of Global Markets transactions originated in EMEA, monitoring process performance in line with global standards, through the functional management of teams located in London, Frankfurt and Luxemburg
• Act as an escalation point in all GMO related matters
• Ensure global consistency through the control of the implementation of best practices, golden rules, processing guidelines in local sites
• Act as a coordination point for projects from Head Office to sites and sites to Head Office
• Monitor controls at a regional level, look for axis of reduction of operational risk
• Contribute and steer GMO financial monitoring, including costs, head counts, budgets and reviews in collaboration with country COOs
• Functionally drive objectives setting and performance evaluation for all GMO teams in EMEA, contribute in the ACR process in collaboration with country COOs Specifically for GMO UK
• Provide leadership in the restructuring and day to day management of the department; strive for excellence in the operational processes
• Implement good management practices (e.g. setting Specific, Measurable, Achievable, Realistic and Timely objectives, and performing periodic performance reviews throughout the year, implement regular team meetings); promote a strong performance culture within the business support and control department.
• Develop strong relationships with the London and Head-Office Operations management and make sure the companys objectives are translated into the departments objectives.
• Ensure the best quality of service is delivered to the Business Support clients, i.e. Front Office Sales and Traders, transversal departments and downstream chain as well as to external clients (valuations, complaints and queries)
• Support new business lines and business initiatives; apply problem solving and management skills to the development of new solutions
• Ensure that internal controls and reconciliations are in place across products; reduce operational risk;
• Ensure the department has a good level of knowledge of the complete lifecycle of trades and sufficient communication bridges and coordination with appropriate teams in Paris and within other control functions (SdR, DRM, HO GMO,)
• Analyse, report appropriately and solve outstanding and potential issues
• Develop monthly management reporting and dashboards consistent with the high level view of the operational and financial supported by Natixis
  
  

Projects: circa 30%

• Drive operational efficiency projects and impacts on GM setup across EMEA operations based on regional businesses lines
  
  

Profil et compétences requises

Work

Good communication skills with IT/traders/Management and with other members of the team

Good commitment, reactivity, reliability on support related issues.

Good Autonomy with the systems and the processes

Stress resistant

Skills

Understanding and strong experience in Global Market Products

Strong knowledge of trade processes for listed and OTC trades.

Understanding of GM systems architecture

Capacity to challenge and improve processes / systems / Automation / AI

People management skills

Change management

Strategic thinking

Vendor and contract management

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