Head of Global Accounts

Pernod Ricard; Greater London; Sur place; GBP 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

Private medical insurance

Employee pension

Share incentive plan

Free mortgage advice

Discounts on brands in staff shop

Résumé du poste

A leading spirits company based in Greater London is seeking a Head of Global Accounts to shape the commercial strategy. This pivotal role involves leading a team to foster partnerships with key customers and ensuring the brands thrive in dynamic travel retail environments. The ideal candidate will have significant experience in global account management, strong leadership, and negotiation skills. They will collaborate cross-functionally and drive growth while maintaining a focus on performance and financial accountability.

Qualifications

• Proven track record in global account management within Travel Retail.
• Exceptional communication and people leadership skills.
• Experience in the spirits or consumer goods industry preferable.
• Strong ability to work with cross-functional teams globally.

Responsabilités

• Lead global trade term negotiations with international accounts.
• Act as point of contact for key customers, ensuring collaboration.
• Develop global strategies and annual plans, ensuring alignment.

Connaissances

Global account management

Leadership

Communication

Negotiation

Strategic thinking

Fluent in English

Spanish

Description du poste

Pernod Ricard is a world leader in premium spirit and champagnes. Our iconic brands Absolut, Jameson, Chivas Regal, Havana Club, Kahlua, Beefeater, Martell, Mumm Perrier-Jouët and many more are enjoyed in over 160 countries across the globe. We are a company with a soul, rooted in heritage, guided by family values, and committed to growing our brands responsibly. With 19,000 employees worldwide, we empower people to thrive, foster meaningful connections, and bring our culture of inclusivity, purpose, and authentic conviviality to life

About Global Travel Retail

Pernod Ricard’s Global Travel Retail (GTR) division is one of the Group’s largest markets, bringing our world‑renowned brands to life across airports, border shops, cruise ships and other travel channels worldwide. With a footprint in more than 20 locations and over 30 nationalities represented, we are proud of a culture built on inclusion, collaboration, and a shared passion for travel’s ability to connect and inspire.

About the Role

Reporting to the European Commercial Director, as Head of Global Accounts within Pernod Ricard Global Travel Retail, you will shape the commercial strategy for one of the organisation’s most influential and dynamic channels: airports. This is a high‑visibility, high‑impact leadership role at the centre of our global commercial engine, ideal for someone who thrives on building meaningful partnerships, delivering results, and inspiring teams.

You will lead a team of 4 talented direct Key Account Manager direct reports, fostering a culture rooted in performance, collaboration, and our shared belief in the “transformative power of travel”. Working hand‑in‑hand with Customer Marketing, Finance, Operations, and regional commercial teams across GTR and Europe, you will ensure that our brands shine in some of the most vibrant retail environments in the world.

If you’re energised by global influence, strategic leadership, and the chance to elevate iconic brands in a truly international setting, this role is for you.

What’s involved?

In this role, you will spearhead Pernod Ricard’s commercial strategy with three of the world’s most critical global travel retail partners, based in Europe, with global impact.

Your responsibilities will include:

Strategic Leadership & Customer Management

• Own and lead global trade term negotiations with major international accounts, building long-lasting, strategic partnerships.
• Act as the single global point of contact for key customers, ensuring seamless collaboration both internally and externally.
• Develop and execute global strategies and annual plans, aligning priorities and performance goals across all regions.

Cross-Functional & Regional Alignment

• Coordinate and influence key internal stakeholders—commercial teams, finance, operations, customer marketing, IT, and more—to ensure unified global execution.
• Lead the global novelty listing process, driving alignment with regional teams and ensuring speed to market.

Brand & Portfolio Development

• Champion the growth of Pernod Ricard’s brands internationally, ensuring alignment with our global strategy.
• Shape portfolio strategy based on shopper insights, global trends, and channel performance.
• Leverage digital touchpoints to enhance consumer engagement and elevate the shopper journey.

Performance, Insights & Financial Accountability

• Deliver robust business performance through continuous performance analysis and opportunity identification.
• Closely monitor competitor activity to anticipate challenges and design winning responses.
• Oversee full volume and P&L management for your accounts, ensuring strong financial discipline.
• Provide accurate budgets and forecasts aligned with corporate planning cycles.
• Lead, mentor, and develop your direct reports, enabling a high‑performing, commercially excellent team.
• Foster a positive, inclusive, and forward‑thinking team culture built on trust, ambition, and conviviality.

About You

• A proven track record operating at a senior level in global account management within Travel Retail.
• Have exceptional communication and people leadership skills.
• Experience in the spirits or wider consumer goods industry is preferred.
• Highly credible with customers, with a deep knowledge of travel retail, duty‑free channels, or global key accounts.
• Strong leadership capability: able to lead and inspire across geographies and cultures.
• Strong ability to work closely with cross‑functional teams, based across the globe
• Commercially sharp, strategically minded and strong in negotiation.
• Confident, direct communicator with the ability to say “no” when needed
• Fluent in English; Spanish is highly beneficial
• Resilient, grounded, and mature and able to manage complexity and stakeholders with ease.

Our mix of benefits

For your health, we offer private medical insurance, critical illness cover, a health cash plan and dental insurance.

Our lifestyle benefits include your employee pension, share incentive plan, family care, seasons ticket loans, gadget insurance, free mortgage advice, payroll giving and more!

You can access lots of gifts & discounts, including £444 each year to spend on our brands in our staff shop, gifts on your marriage and birth of a child and employee discounts from a range of high street retailers.

We take our conviviality seriously: we have weekly events in our very own office bar, regular sports classes and a variety of tools and resources to help you focus on your wellbeing.

Conviviality: the Pernod Ricard Way

We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard.

We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.

We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility.

We’re committed to diversity and inclusion

People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.

We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves.

We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish.

Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.