Head of Food Development.

Carnival Corporation and plc; Southampton; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading cruise company's P&O Cruises as a Senior Food and Dining Product Development Manager. You'll be responsible for developing food strategies to enhance guest satisfaction and maximize revenue, working with diverse teams to implement innovative dining concepts. This senior role allows for impactful leadership within a company committed to exceptional experiences.

Benefits

Annual bonus

Employee discounts on cruises

Wellbeing programs

Generous leave

Private medical insurance

Qualifications

• Experience managing revenue and costs in food and dining.
• Broad knowledge of high-volume food environments.
• Ability to influence stakeholders in complex environments.

Responsibilities

• Define and oversee food and dining product strategies.
• Conduct lifecycle analysis for food products to optimize sales.
• Collaborate with teams to develop and implement dining concepts.

Skills

Financial Acumen

Commercial Acumen

Leadership

Collaboration

Change Management

Job description

Carnival UK is in search of a Senior Food and Dining Product Development Manager (also advertised as Head of Food Development) who will be responsible for food and dining new product strategy, development, and product lifecycle management. The role also involves leading the design and concept creation for refits and newbuilds across our P&O Cruises fleet.

Role Overview

The P&O Cruises Guest Experience team is central to our fleet operations. As the first contact for our shipboard leadership, we assist them in navigating between ship and shore, providing advice and support. We aim to meet our guests' evolving needs, inspire our crew, and deliver exceptional guest service. When issues arise, we act swiftly to recover brilliantly.

As Food and Dining Product Development Senior Manager (Head of Food Development), you will define our Food and Dining product strategies and standards for our fleet, working closely with the Cunard brand team to share best practices. You will design activities and plans to maximize onboard revenue and guest satisfaction while managing costs within budgets.

Food is a core part of our brand at P&O Cruises. We seek a Senior Manager Food/Head of Food Development to drive our dining concept delivery. If you have proven experience in food concept strategies and menu development lifecycle management, we would love to hear from you. Your role will involve designing our future food offerings, identifying guest and commercial opportunities, and collaborating with culinary and operational teams to bring innovations to life.

Accountabilities include:

• Delivering strategic commercial goals and forecasts for all food lines through strategy execution.
• Conducting full lifecycle analysis for all Food and Dining products, influencing support functions for improvements in commercial reporting to optimize food sales.
• Collaborating with analytical teams to identify opportunities and design activities to maximize food and dining sales, supporting the development, implementation, and review of all food and dining concepts.
• Designing and optimizing Food and Dining propositions, including pricing strategies, serviceware, technology, service procedures, and range, to drive revenue and guest satisfaction.

This role is classified as CUK06, offered as a full-time and permanent position, with hybrid working options including up to two days from home.

Requirements: Your Expertise and Leadership

To succeed, you should have:

• Strong financial and commercial acumen, with experience managing revenue and costs.
• Broad knowledge of various food and dining environments, including high-volume and multi-site operations.
• Experience liaising with and influencing multidisciplinary stakeholders in complex environments.

About You: A Catalyst for Change

We value diversity and seek candidates who:

• Provide leadership and direction, taking responsibility for actions and fostering a positive culture.
• Work collaboratively, engaging others with accountability and team spirit.
• Drive change and continuous improvement, cascading initiatives through teams and cross-departmental collaborations.

Why Join Us?

Working with us means more than a job; it's about creating unforgettable holiday experiences and a fulfilling career. Our benefits include:

• Annual bonus
• Employee discounts on cruises and offers for friends and family
• A welcoming onboarding process
• Regular events, learning opportunities, and wellbeing programs
• Generous leave, pension schemes, private medical insurance, and more

Ready to Lead?

If leading a Food & Beverage Product Development team excites you, we want to hear from you. Apply now and make a difference in our shared success.

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#Job Functions: Business Development; Product Management; Project Management

About Us

Holidays are one of life's greatest pleasures. Cruising offers a unique way to relax, explore, and create memories. Carnival UK, part of the world's largest holiday travel and leisure company, proudly operates the iconic brands P&O Cruises and Cunard, delivering joy and adventure for over 350 years. We are committed to safe, sustainable, and inclusive operations, striving to become a top employer in the travel industry.