Head of Finance Operations, QBE Capital

QBE Insurance Group; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading international insurer is seeking a Head of Finance Operations for its Capital division in London. This newly created role involves leading collaboration across finance operations to enhance processes and manage financial operations. The ideal candidate will have extensive experience in finance within a complex organization, excellent leadership skills, and a strong grasp of insurance operations. This position offers competitive benefits and a focus on continuous improvement.

Benefits

30 days holiday a year

Flexible working options

Pension plan with employer contributions

Private medical insurance

Family friendly policies

Short term remote work abroad

Cycle-to-Work benefits

Qualifications

• Deep understanding of general (re)insurance.
• Track record of improving financial processes.
• Broad financial services experience with a strong understanding of insurance processes.
• Strong communication and stakeholder engagement skills.
• Collaborative and highly proactive team-player.
• Significant experience of working in a senior financial role.

Responsibilities

• Lead collaboration with Finance Operations colleagues to improve the end-to-end close process.
• Drive ongoing improvements to finance processes and data flows.
• Manage the close process and financial operationalisation of new contracts.
• Deliver presentations to key stakeholders including QBE Capital Board Audit Committee.
• Build close working relationships with key stakeholders across the Group.

Skills

Analytical Thinking

Communication

Stakeholder Management

Financial Data Reporting

Strategic Leadership

Regulatory Compliance

Critical Thinking

Influencing

Education

Relevant degree in finance or business

Job description

Head of Finance Operations, QBE Capital page is loaded

Head of Finance Operations, QBE Capital

Apply locations GBR - London time type Full time posted on Posted Yesterday time left to apply End Date: August 29, 2025 (19 days left to apply) job requisition id 340525

Primary Details

Time Type: Full timeWorker Type: Employee

Head of Finance Operations, QBE Capital

London

We are excited to announce that we are recruiting a Head of Finance Operations for QBE Capital.

About QBE Capital

Writing ~$3bn GWP p.a., QBE Capital is an important exposure and capital management vehicle for QBE Group. It is on an exciting journey, having recently been granted an expanded licence to enable it to underwrite third-party business, in addition to its existing role of underwriting internal reinsurance for divisions within QBE Group. It is key to the placement of the Group’s external reinsurance programme and played a pivotal role in the QBE Cat Bond issue in January and the loss portfolio transfers executed by the Group in recent years.

About the Role

This is a newly created role to lead Finance Operations for QBE Capital. The role-holder will lead collaboration with Finance Operations colleagues across the Group to leverage the global operating model and spearhead improvements in the end-to-end close process, as well as lead financial operationalisation activity in support of new projects. This will be particularly important to facilitate the growth and increased use of QBE Capital including through third-party underwriting, new internal and external reinsurance arrangements and Insurance Linked Securities (ILS) structures.

The role reports into the Head of Finance Operations, Northern Hemisphere, with a dotted line to the QBE Capital CFO. The role-holder will be a member of the QBE Capital Finance Leadership Team and the Finance Operations Close Leadership Team.

Key responsibilities

• Responsible for completeness and integrity of QBE Capital’s general ledger, liaising with RI FinOps team in relation to the DCXL sub-ledger. Provide sign-off to Finance Control when general ledger is ready for onwards use

• Drive ongoing improvements to processes, data flows and hand-offs with other divisions and the RI FinOps team.

• Work closely with FinOps colleagues across the Group to leverage the global operating model and drive improvements in the end-to-end close process.

• Liaise with Finance Systems and Tech teams to escalate and drive resolution of systems issues impacting QBE Capital’s finance processes.

• Responsible for governance and controls over any changes/upgrades to QBE Capital’s ledgers.

• Manage the close process (timetable, FCM schedule, daily close calls).

• Lead financial operationalisation of new contracts and projects, which will be particularly important to facilitate the growth and increased use of QBE Capital.

• Drive a culture of continuous improvement in relevant processes and ways of working, collaborating closely with colleagues across the Group to improve the efficiency and quality of finance operations activities.

• Build close working relationships with key stakeholders in other divisions and teams across the Group, to build deep understanding of relevant business developments and drive improvements in the accuracy and quality of information and insight provided to QBE Capital.

• Deliver presentations as required to stakeholder groups, including the QBE Capital Board Audit Committee, Finance Management Committee and QBE Capital whole-team meetings.

• Collaborate with colleagues across QBE Capital and beyond to support development and execution of QBE Capital’s strategic priorities.

Skills and experience

• Deep understanding of general (re)insurance

• Track record of improving financial processes.

• Broad financial services experience with a strong understanding of insurance processes and technology in a global context.

• Strong communication and stakeholder engagement skills.

• Collaborative and highly proactive team-player.

• Demonstrated experience in developing strong and positive relationships with senior stakeholders.

• Significant experience of working in a senior financial role in a complex financial services organisation.

• High integrity.

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( https://qbeeurope.com/careers/flex-qbe/ ).

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

To find out more about why you should work for QBE, visit our careers website.

At My Best - QBE Benefits

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. FOR UK ONLY: As well as the benefits below we also offer an extensive choice of other options to suit you!

30 days holiday a year with the option to buy up to 2 additional days.

Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.

Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.

Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.

Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.

Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

To find out more visit our Reward Page

QBE Awards

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year

Working Dads Employer Awards 2023 Winner: Parental Policies Award

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employe

You can view all our awards here

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page

Accessibility

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report

What next?If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment – what if it was yours too?

APPLY NOW and let’s make it happen!

Skills:

Analytical Thinking, Coaching for success, Communication, Critical Thinking, Finance Strategy, Financial Data Reporting, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Regulatory Compliance, Reporting and Analysis, Stakeholder Management, Strategic Leadership, Strategic ManagementApplication Close Date: 28/08/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

About Us

We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.