Head of Facilities & Maintenance

Manchester United; Manchester; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a prestigious football club as the Head of Facilities & Maintenance, where your leadership will ensure the highest standards of facility management. In this pivotal role, you will oversee stadium operations, manage maintenance schedules, and lead a diverse team of professionals. Your expertise will contribute to creating a world-class environment for players, staff, and fans alike. This is an exciting opportunity to work in a dynamic setting that values collaboration, innovation, and continuous improvement. If you are passionate about excellence and ready to make a significant impact, this role is for you.

Benefits

Performance-based Annual Bonus

Wellness Support

Exclusive Discounts

Gym Facilities

Enhanced Family Leave Benefits

Career Development Opportunities

Supportive Work Environment

Qualifications

• Extensive experience in facilities management, ideally in sports or large venues.
• Strong technical knowledge of building systems and health, safety regulations.

Responsibilities

• Oversee stadium preparation for match days and manage daily operations.
• Ensure compliance with health, safety, fire, and environmental regulations.

Skills

Facilities Management

Leadership

Communication Skills

Problem-Solving

Budgeting

Technical Knowledge (HVAC, Electrical, Plumbing)

Health and Safety Regulations

Job description

Head of Facilities & Maintenance
Location: Old Trafford Stadium

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate individuals who share our vision and drive for success.

The Purpose:
The Head of Facilities & Maintenance will oversee all aspects of the club's facilities management, ensuring that the stadium and all associated onsite infrastructure are maintained to the highest standards. This role is critical for delivering a safe, efficient, and world-class environment for players, staff, and fans with a strong blend of strategic leadership, technical expertise, and hands-on management experience.

The Role:

• Oversee and coordinate stadium preparation for match days and events, ensuring a world-class experience.
• Manage daily operations across all club facilities, focusing on maintenance and functionality.
• Develop and execute maintenance schedules for safety, efficiency, and visual appeal.
• Oversee utilities and energy management for cost-effectiveness and sustainability.
• Lead refurbishment and improvement projects aligned with club standards and long-term goals.
• Ensure compliance with health, safety, fire, and environmental regulations through inspections and audits.
• Handle reactive and planned maintenance efficiently to minimise disruptions.
• Respond promptly to emergency maintenance issues.
• Supervise and lead a diverse team of maintenance and trade professionals.
• Promote a culture of safety, collaboration, and continuous improvement.
• Work closely with the matchday operations team to ensure facilities are event-ready.
• Coordinate with external contractors for matchday requirements such as broadcasting and rigging.
• Manage the facilities and maintenance budget, optimising resources and cost control.
• Negotiate and oversee contracts with vendors and service providers.
• Monitor expenditure to ensure financial transparency and alignment with club objectives.
• Implement sustainable practices to reduce the club’s carbon footprint.
• Stay updated on industry trends in sustainable facility management.
• Oversee contractor operations and issue work permits for on-site maintenance.
• Ensure wage, stock, and waste control align with budgetary requirements.
• Support the Head of Regulatory Services with health and safety documentation and risk assessments.
• Work closely with Head of Regulatory Services to ensure that all property and operational activity meets current legislation and Health & Safety requirements.

The Person:

• Proven ability to perform under pressure in a fast-paced environment.
• Strong communication and organisational skills, with experience working with contractors, UEFA, the Premier League, and local authorities.
• Extensive experience in facilities management, ideally in sports or large venues.
• Effective leadership and team management skills to inspire and guide staff.
• Strong technical knowledge of building systems (HVAC, electrical, plumbing).
• Excellent problem-solving and decision-making abilities.
• Deep understanding of health, safety, and environmental regulations.
• Experience in budgeting, financial management, and resource allocation.
• Skilled in contractor management, ensuring efficient and high-quality project completion.
• Experience in broadcasting is advantageous.

If you're excited about being part of a team that continually strives for excellence, you’ll fit right in.

What We Offer:

• Performance-based Annual Bonus to reward your dedication and hard work.
• Wellness Support with access to mental health resources, digital health checks, and nutritionists through Aviva Digicare+ Workplace.
• Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners.
• Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities.
• Enhanced family Leave Benefits and an opportunity to purchase additional holiday days.
• Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs.
• A Supportive Work Environment that values diversity, equity and inclusion, and individual growth.

Our Commitment to You:
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Tuesday 18th February.

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Korn Ferry.