Head of Facilities

CIBSE; London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

CIBSE is seeking a qualified Facilities Manager to oversee building operations and ensure compliance with safety and maintenance regulations. This role requires leadership skills, a degree in a related field, and experience in facilities management. The ideal candidate will manage a team, coordinate maintenance, and contribute to sustainable practices within the organization.

Benefits

25 days Annual Leave, increasing to 27 days

Contributory pension scheme

Family Friendly Leave

Annual Travel Season Ticket Loan

Cycle to Work Scheme

Private Medical Insurance

Health and Wellbeing benefits

Hybrid Working arrangement

Qualifications

• 5+ years of experience in facilities management required.
• Experience with Health and Safety requirements and project management.
• IWFM or CFM certification is a plus.

Responsibilities

• Oversee all aspects of building functions including safety and compliance.
• Lead the Facilities Management service ensuring compliance with legislation.
• Manage contracts and relationships with vendors and third-party contractors.

Skills

Leadership

Multitasking

Organizational Skills

Relationship Management

Attention to Detail

Education

Degree in Facilities Management or related field

Job description

The leading authority on building services engineering and a pioneer in responding to the threat of climate change, CIBSE exists to advance global best practice in the profession.

Through harnessing the expertise of our members, CIBSE represents the profession as a trusted voice to provide advice and guidance to Government on matters relating to construction, engineering and sustainability.

For over 127 years, CIBSE has supported a community of over 22,000 professionals worldwide in their pursuit of excellence in building performance, sustainability and safety to influence the well-being of individuals and communities of today and of future generations. CIBSE members continue to create the most environmentally friendly systems in major projects across the globe.

This is an exciting time to join CIBSE, a charitable organisation, which plays a critical role in a growing and changing sector.

About the role

We are searching for a qualified Facilities Manager to ensure our building is not just well maintained, compliant, clean, and safe but befitting the reputation of the organisation. This role oversees all aspects of building functions and is responsible for the safety and functionality of the facility including maintenance and compliance, strategic planning and budgeting, resource management, and leading a team to support CIBSE’s business objectives.

Duties include running routine safety inspections, corresponding with service contractors, planning maintenance and regulatory compliance work, maintaining records, and supervising facilities staff. Our ideal candidate is well versed in facilities management processes and exhibits high multitasking and organisational abilities.

Team structure

This role will report into the Operations Director and lead the Facilities function. Initially direct reports will include an Events Space Manager role, and our Reception roles. This role will also manage any third party facilities contractors.

What you willdo

• Lead the Facilities Management (FM) service, ensuring compliance with statutory legislation and industry best practices.
• Ongoing daily property management, liaising with contractors on all repairs, housekeeping and H&S compliance.
• Lease management, liaison on all aspect of lease with 3rd party tenants to include agreement on outgoings- rent and service charge.
• Manage facility-related vendor contracts, including negotiation, performance, and cost management to ensure services are delivered to the agreed standards with effective reporting.
• Lead, mentor, motivate and manage your team, providing regular feedback and performance evaluations, setting operational standards to deliver exceptional services, addressing any performance issues in a timely and constructive manner.
• Oversee business plan development for opportunities to commercialise public facing facilities.
• Lead projects for any facility-related renovations or improvements, ensuring budgetary control of all aspects of building maintenance and development projects.
• Accountable for oversight and provision the security arrangements across the sites, including the Paxton door entry system, CCTV and coded doors.
• Assist management of security breaches by site and CCTV management and ownership.
• Monitor and report on facilities-related expenditures, ensuring they align with the organisation’s financial goals.
• Procurement, management and monitoring of utilities including annual reporting on energy usage and efficiency.
• Champion sustainability efforts by implementing green practices such as waste reduction, energy conservation, and water management.
• Keep records and organise work / maintenance schedules resulting from compliance reports, such as Surveyor reports, FRA, HVAC, electrical safety and testing, utilities and lift servicing etc.
• Maintaining an accurate and up to date record of all building and estate assets, and planning for the future care of all assets.
• Manage service agreements and contracts, oversee compliance and quality control.
• Manage Insurance contracts.
• Ensure that fire safety equipment is installed and maintained / checked and records kept in accordance with the regulations, including fire safety checks on doors, extinguishers, emergency lighting and signage.
• Foster a positive and collaborative working environment.

The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.

What you will need to be successful

The ideal candidate for the Head of Facilities role at CIBSE will possess a unique blend of technical expertise, strong leadership skills, and a passion for the built environment sector. This individual will have a deep commitment to maintaining safe, efficient, and sustainable facilities while ensuring that the organization’s physical spaces align with its mission and goals. IWFM or CFM certification a plus.

Experience, Skills and Attributes

• Degree in Facilities Management, Business Administration, Engineering, or a related field (or equivalent experience)
• 5+ years of experience in facilities management, with a proven track record of success in managing supplier relationships and contracts, events and M&E lifecycles
• Experience with Health and Safety requirements, both implementing and designing solutions.
• Strong understanding of buildings systems and maintenance
• Experience with Project Management, energy initiatives, sustainability, supplier management, contract negotiations
• Experience planning and maintaining facility budgets
• Strong relationship management with internal and external stakeholders, including negotiation and solution development
• Excellent verbal and written communication skills.
• Team leadership experience
• Strong attention to detail
• Relevant experience gained in a comparable role in a similar environment.

What CIBSE offers you

• A supportive and friendly working environment.
• Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays.
• Contributory pension scheme.
• Family Friendly Leave.
• Annual Travel Season Ticket Loan.
• Cycle to Work Scheme.
• Life Assurance.
• Private Medical Insurance.
• Cash Plan – cash back for routine healthcare treatments.
• Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service.
• Referral Scheme.
• Shopping portal, rewards programme, and gym discounts.
• Hybrid Workingwhere people are ‘in the office more days than they are not’.
• The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world.

Application Process

To apply for this role, please include your CV and cover letter outlining how you feel you would be a great fit for the role.

Closing Date

The deadline for all applications is31 July 2025.

We reserve the right to close this advert early if we receive sufficient applications. If you think you are a great fit for this role, please submit your application at the earliest opportunity.

The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.