Head of Estates Operations

ASM Global - Europe; Manchester; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as the Head of Estates Operations, where you will play a vital role in ensuring the effective maintenance of facilities across the UK. This position offers an exciting opportunity to lead a dedicated team, manage capital works projects, and implement innovative systems that enhance the guest experience. With a commitment to excellence and a focus on sustainability, this role is perfect for someone looking to make a significant impact in the entertainment industry. Enjoy a rewarding work environment with ample benefits and the chance to contribute to memorable live events that inspire and connect people.

Benefits

25 days annual leave + bank holidays

Life Assurance policy

Healthy pension contribution

Health Shield support for unexpected costs

Employee Assistance Programme (EAP)

Eye care vouchers

Qualifications

• Experience in overseeing multi-site operations in Estates/Facilities Management.
• Strong knowledge of HVAC, gas, water, electrical, and fire safety systems.

Responsibilities

• Lead the Estates team ensuring effective maintenance and compliance.
• Drive service excellence for internal and external stakeholders.

Skills

Estates/Facilities Management

Subcontractor Management

Communication Skills

Microsoft Office

CAFM Systems

Carbon Reduction Strategies

Education

HND in Mechanical Engineering

HND in Electrical Engineering

HND in Building Services Engineering

Tools

CAFM Systems

Microsoft Office

Job description

Get AI-powered advice on this job and more exclusive features.

Finding the people to create those goosebump moments across venues nationwide

About Us

We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres has welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation, and imagination to realise the potential of the spaces and places that unite people.

About the role

As part of our ambitious growth strategy, including acquiring and developing new clients and venues across Europe, the Head of Estates Operations will lead our Estates team. This role ensures the effective maintenance of facilities, compliance with lease conditions, and overall estate upkeep.

You will support the Estates Director in managing the team, implementing an Estates Hub strategy, and overseeing planned and reactive maintenance. Additionally, you will drive service excellence for internal and external stakeholders, manage small capital works projects, and oversee the successful implementation of a new CAFM system.

This is a key role in delivering exceptional experiences for artists, promoters, and guests across our UK venues.

What We Offer:

You will work hard at ASM, but you will be rewarded with lots of time to relax and rest with 25 days of annual leave + bank holidays.

We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.

A healthy pension contribution so that your golden years are spent ticking off the items on your bucket list.

Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Health Shield, ASM will support these unexpected costs. For you and any children.

We understand that from time to time you might need a bit of support to get back to feeling your best, so we have teamed up with Axa Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.

We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require.

About you

• Experience in Estates/Facilities Management, overseeing multi-site operations.
• Experience managing P&Ls (~£2m) and capex budgets (~£1m).
• Skilled in subcontractor management, SLAs, and KPI compliance.
• Proven ability to lead, mentor, and train teams across multiple locations. Strong communication skills, working with General Managers, Landlords, and Senior Leadership. Proficient in Microsoft Office and CAFM systems for estates management.
• Experience in supporting carbon reduction and energy efficiency strategies.

Skills and Qualifications

• HND (or equivalent) in Mechanical, Electrical, or Building Services Engineering.
• IEEM, BIFM, or CIBSE membership.
• Strong knowledge of HVAC, gas, water, electrical, and fire safety systems.
• IOSH accredited, promoting a positive safety culture and PPE use.

Recruitment Process Outlined:

• 1st Stage- Intro Call with Talent Team
• 2nd Stage- F2F Meeting with Director of Estates

Inclusive Workplace

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

General Business

Industries

Entertainment Providers and Construction