Head of Estates Operations

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a dynamic Senior Manager to lead their Estates Management team. This role offers a unique opportunity to shape the future of healthcare facilities, ensuring efficient operations and high-quality service delivery. You will collaborate with senior stakeholders on significant projects, leveraging your extensive experience in estates maintenance and management. If you are passionate about transforming ideas into reality and thrive in a fast-paced environment, this position could be your perfect fit. Join a dedicated team committed to providing world-class care and making a tangible difference across Trust sites.

Benefits

Career Development

Flexible Working

Staff Recognition Scheme

Cycle to Work Scheme

Car Lease Schemes

Season Ticket Loan

Onsite Leisure Facilities Membership

Qualifications

• Extensive experience in estates maintenance or construction within the NHS.
• Proven ability to lead and manage a team effectively.

Responsibilities

• Provide leadership for the Estates Team and ensure high-quality service delivery.
• Contribute to operational planning and project development.

Skills

Leadership

Financial Acumen

Communication Skills

Project Management

Team Management

Education

Higher Education in Estates Management

Continued Professional Development (CPD)

Job description

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Are you a dynamic and motivated leader with a proven background in estates maintenance or construction within the NHS, healthcare, or a related sector? We are seeking an exceptional Senior Manager to join our Estates Management team. This is a unique opportunity to shape the future of our built environment and make a tangible difference across Trust sites.

Who we are:

Follow the link to our new trust video to learn about Imperial College Healthcare NHS Trust

About the Role:

As the Head of Estates Operations, you will play a pivotal role, working full-time on site and reporting to the Head of Estates. Your extensive experience in providing tactical and operational leadership in an estates maintenance setting, preferably within a healthcare environment, will set you apart. Your excellent financial acumen, communication skills, and ability to lead and manage a team effectively will be crucial to your success.

What We Offer:

In return, you will have the chance to work collaboratively with senior stakeholders and contribute to significant projects that leave a lasting legacy. If you thrive in a fast-paced environment and are passionate about transforming ideas into reality, this could be the perfect role for you.

Become a part of our dedicated team at Imperial College Healthcare NHS Trust and help us continue to provide world-class care to our patients. Apply now!

Main duties of the job

1. Leadership and Management: Provide leadership and management for the Estates Team, collaborating with senior managers within the Directorate to ensure continual monitoring, risk management, and review of estate maintenance and management services. This will be delivered via the Trust's maintenance contract partner to ensure a professional, high-quality, cost-effective, and efficient service that meets the demands of the organisation, its patients, and its staff.
2. Operational and Corporate Planning: Contribute to operational and corporate planning, ensuring targeted investment that maintains the estates infrastructure while a Government new hospital programme project is delivered over the next 10-15 years.
3. Project Development: Partner with Trust stakeholders and contract delivery partners to develop project schemes, manage procurement processes, and ensure accountability for financial performance, project timelines, quality delivery, and the development of business cases.
4. Qualifications and Skills: Hold appropriate higher-level education in Estates and/or Facilities Management, with demonstrable evidence of Continued Professional Development (CPD). Extensive experience in estates maintenance or construction within the NHS, healthcare, or a related sector. Excellent financial acumen and communication skills. Proven ability to lead and manage a team effectively.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

Essential criteria

• Appropriate higher education in Estates and/or Facilities Management
• Evidence of ongoing CPD

Desirable criteria

• Senior training in leadership and management

Experience

Essential criteria

• Extensive senior management experience in leading large multi-disciplined Estates teams in complex organisations, delivering quality multifaceted services.
• Exceptional level of experience and practical knowledge in the field of coordinating large complex organisational change projects covering service changes, mergers, re-structuring, and modernisation involving many disciplines.
• Dealing with complicated NHS employment issues (disciplinary hearings, grievances, dismissals, redundancies, appeals), TUPE transfers, restructures, and organisational change.
• Developing tender bids, presentation, and mobilisation of Estates services, demonstrating commercial acumen and experience of business and financial planning including analysis and cost profiling.
• Setting, managing and successfully delivering to forecast revenue budgets and achieving large cost improvement programmes.
• Extensive experience of managing Estates Hard FM services contracts (auditing, monitoring, life cycle costing, payment mechanisms, variations etc.) in relation to SLA arrangements and all associated technical and commercial contracts
• Successful track record of working in large and small high performing teams delivering challenging targets, KPIs and achieving results
• Experience of inter-professional, inter-agency, and cross boundary working with external organisations including Department of Health, NHS Estates, NHS Property Services & Community Health Partnerships, City & County Councils, Greater East Midlands
• Demonstrable significant experience at a senior level in building services management
• Substantial experience in the management of change
• Experience in the management of a high quality, responsive and cost-effective estates service with specific customer focus.

Desirable criteria

• Previous managerial experience relevant to the services in this post. Already in a deputy post.
• Involvement in technology and digital developments in Estates and Facilities

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

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