Head of Enterprise Support (Transport & Infrastructure) RC036

Catapult; Milton Keynes; Hybrid; GBP 69,000 - 77,000; Full time

Benefits offered by this job

9 day fortnight

23.5 days holiday entitlement

Pension scheme (up to 10%)

Volunteer leave (2 days)

EAP (24/7)

Cycle to Work

Cash Health Plan

Payroll Giving

Retailer discounts

Mortgage advice

Job summary

Connected Places Catapult in London/Milton Keynes is seeking a senior leader to head Enterprise Support for Transport. You will shape and deliver accelerators, clusters and innovation programmes, building pipelines, bids and key accounts.

This role requires strong stakeholder skills and a track record in SME growth and delivery excellence. You will manage cross-functional teams, drive commercial propositions, ensure high-quality delivery, and maintain governance on budgets and contracts.

Qualifications

• Coaching and feedback to drive development and delivery.
• Use emotional intelligence to foster safe experimentation.
• Continuous improvement of processes and ways of working.
• Motivate and engage the team, align with objectives.
• Manage performance and development discussions.
• Clarify expectations and own team performance.
• Navigate change and secure buy-in for new direction.
• Organise work across multiple initiatives with prioritisation.
• Use management information to drive commercial decisions.
• Foster an inclusive and sustainable team culture.

Responsibilities

• Meet revenue targets and drive client proposals with CPC teams.
• Lead development of collateral to support go-to-market propositions.
• Farm accounts by working with account leads to identify opportunities.
• Oversee CRM usage and manage pipeline for accounts and BD.
• Manage contracting with Legal and Commercial teams.
• Guide innovative delivery projects and ensure quality of client delivery.
• Act as SRO on delivery programmes and projects.
• Oversee programme budgets and internal communications.
• Lead stakeholder engagement at senior levels for buy-in to innovation delivery.
• Support development of members' skills to ensure consistent service delivery.

Skills

Revenue targets

Proposal development

Stakeholder management

Leadership

Delivery excellence

People coaching

Budget management

Change management

Inclusive/ethical leadership

Tools

CRM systems

Job description

Head of Enterprise Support (Transport & Infrastructure) RC036

Application Deadline: 1 October 2026

Department: Growth

Employment Type: Full Time

Location: London and Milton Keynes

Reporting To: Enterprise Innovation Director

Compensation: £68,890 - £77,147 / year

Description

Contract type/Duration: Fixed term contract for 12 months.

Working hours: Full Time 9 Day Fortnight working pattern

Band: 4.1

Salary: £68,890 - £72,000 (depending on office location and proven ability)

Reports to: Enterprise Innovation Director

Location: Milton Keynes

Closing date: 10am on the 1st of October 2026

We are looking for a Head of Enterprise Support (Transport) to lead our high-impact programmes that help ambitious businesses innovate, scale and access new markets. You will shape and deliver accelerators, clusters and other innovation adoption programmes across the transport sector, turning emerging client needs into compelling propositions and commercially robust programmes.

You will work with colleagues across the Catapult to build pipelines, develop bids, support key accounts and ensure excellent delivery. As a senior expert in SME growth and innovation support, you will demonstrate strong stakeholder skills, commercial judgement and a commitment to inclusive, sustainable outcomes. This is an opportunity to shape practical support that helps businesses grow and drives progress across the sector.

Key Responsibilities

• Meet revenue targets.
• Drive the development and presentation of client proposals collaborating with teams across CPC.
• Lead the development of collateral to support ‘go to market’ propositions and service offerings.
• Farm accounts – working with account leads and teams to support opportunity identification, qualification and contracting.
• Oversee and ensure compliant use of CRM process and system.
• Ownership of pipeline management for accounts and business development.
• Manage the contracting with Legal and Commercial team.
• Shape, lead and deliver value through guiding innovative delivery projects/ engagements.
• Assure the quality of client delivery.
• Act as SRO on delivery programmes and projects.
• Oversee programme budgets.
• Ensure dissemination and feedback on CPC standard internal communications.
• Lead stakeholder management and relationship building at senior levels to ensure buy in to innovation delivery.
• Recognised thought leader.
• Support the development of professions member's skills to ensure consistency of service delivery and expertise.
• Coach and mentor junior colleagues.
• Drive high attendance at Heads of Profession activities and events.
• Maintain own professional development.
• Ensure an ethos of equity, inclusivity and diversity underpin your work activity, contribute to inclusive innovation across all Catapult activities.
• You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations.

Skills, Knowledge and Expertise

• Provide coaching and feedback that drives development, innovation, creativity, and delivery in team using key metrics and data points, offers challenge and support as required to maintain high performance.
• Use emotional intelligence to create an environment where team members feel safe to experiment, challenge and try new things.
• Seek, encourage and create the conditions for continuous improvements in processes, systems, behaviours and ways of working.
• Build motivation and engagement in the team through understanding of the person, their aspirations and development needs.
• Manage performance through effective goal setting based on business and role objectives and development needs or desires. Complete regular one on one discussions and performance reviews that ensure clarity over performance levels and development areas.
• Provide clarity of expectations and takes ownership of wider team performance.
• Managing change, navigating the team through the 'transition fog', mitigating resistance, and ensuring everyone's on board with the new direction.
• Organise the work and team around multiple simultaneous initiatives, with reference to key policies, practices and procedures, effectively prioritises tasks and delegates effectively.
• Use management information to understand trends, gaps, challenges and opportunities and make commercial decisions.
• Actively build an inclusive and sustainability focused team culture that celebrates the value of diverse experiences and perspectives, ensures team compliance with policies, and apply equalities impact assessments on all aspects of work at CPC.

Benefits

• 9 day fortnight for everyone, every other Friday
• 23.5 holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off.
• Competitive pension, up to 10% company contribution to help you save for your future.
• Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities.
• Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members.
• Cycle to Work Scheme encouraging a healthy and sustainable commute.
• Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well‑being.
• Payroll Giving scheme, allowing regular charitable contributions from pre‑tax income, maximizing the impact of your donations.
• Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities.
• Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates – provides employees with free, expert mortgage advice and end‑to‑end mortgage support from the application process through to completion.

Connected Places Catapult is committed to building a diverse, inclusive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and are committed to ensuring a fair and inclusive recruitment process. If you require any adjustments during the application or interview process, please let us know and we will be happy to support you