Head of Enterprise Support Technical

TN United Kingdom; London; Hybrid; GBP 84,000 - 89,000; Full time

Job summary

An established industry player is seeking a Head of Enterprise Support Technical to lead innovative technical solutions in London. This role involves driving revenue targets through expert knowledge and thought leadership, ensuring technical accuracy in client proposals, and mentoring colleagues. You will have the opportunity to work on high-profile projects and contribute to a culture of inclusivity and diversity. With a competitive salary and generous perks including a 9-day fortnight and extensive holiday entitlement, this position is perfect for those looking to make a significant impact in a dynamic environment.

Benefits

9-day fortnight

23.5 holiday entitlement

Competitive pension

Two paid volunteering days

Employee Assistance Programme

Cycle to Work Scheme

Cash Health Plan

Payroll Giving scheme

Discounts from retailers

Mortgage Advice benefit

Qualifications

• Proven experience in leading technical projects and teams.
• Strong ability to communicate complex ideas clearly.

Responsibilities

• Lead the technical activity and ensure quality in client delivery.
• Drive innovative solution design and support opportunity identification.

Skills

Technical Leadership

Problem Solving

Stakeholder Engagement

Influencing Skills

Communication

Education

Degree in a relevant field

Job description

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Head of Enterprise Support Technical, London

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Client:

Connected Places Catapult

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c13dae7cc552

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Location London or Milton Keynes (minimum of two days a week in the office. You can do more than two days if preferable)

Reporting to Enterprise Innovation Director

Working hours Full time (9day Fortnight companywide)

Contract type/duration Permanent

Band: 4.3

Salary: £84,000 to £89,000 (Dependent on office location and proven ability)

The Role

Lead the technical activity for specialist area and ensure any new solutions proposed or part of client delivery uses a broad technical perspective and understanding.

Provide excellent thought leadership for specialist area.

Key Responsibilities

• Drive others to meet revenue targets by providing specialist and technical knowledge, and coaching to help qualify ideas and proposals with thought leadership.
• Ensure the development and presentation of client proposals is technically accurate.
• Lead the development of thought leadership collateral to support ‘go to market’ solutions and service offerings.
• Work with account leads and teams to support opportunity identification, qualification and contracting from a technical point of view.
• Identify opportunities from a technical point of view to ensure pipeline is future proofed.
• Solve complex problems, identify new solutions using a broad technical perspective and understanding.
• Lead innovative solution design activity.
• Lead on significant and high-profile projects from a technical perspective.
• Assure quality of technical standards.
• Act as SRO on technical aspects of programmes and projects.
• Provide end to end technical project leadership and accountability.
• Lead technical aspects of stakeholder engagement to build confidence in CPC.
• Develop senior client buy in across a range of stakeholders.
• Hold face off accountability at senior management levels.
• Update CRM system with contact and client information.
• Be a recognised thought leader.
• Support the development of professions member's technical skills to ensure high standard of solutions delivery and expertise.
• Actively coach and mentor colleagues.
• Drive high attendance at Profession Communities activities.
• Maintain own professional development.
• Ensure an ethos of equity, inclusivity and diversity underpin your work activity, contribute to inclusive innovation across all Catapult activities.
• You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations.

Requirements

• Drive identification of innovative solutions.
• View the problem from multiple perspectives and ensures a connected response.
• Tap into expert internal and external networks.
• Powerful influencing across internal and external stakeholders.
• Has trusted adviser status with customers and able to represent the needs of customers internally.
• Communicate complex ideas clearly across a variety of audiences and channels and represent CPC as an expert at a variety of events and organisations.
• Use insight and experience to ensure effective allocation of work, based on expertise and requirements.
• Create an environment that ensure teams can respond to changing needs and to move beyond constraints.
• Apply inclusion and sustainability thinking across projects, activity, teams, events, and supplier activities.
• 9 day fortnight for everyone, we have a full company shutdown every other Friday.
• 23.5 holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off.
• Competitive pension, up to 10% company contribution to help you save for your future.
• Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities.
• Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members.
• Cycle to Work Scheme encouraging a healthy and sustainable commute.
• Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well-being.
• Payroll Giving scheme, allowing regular charitable contributions from pre-tax income, maximizing the impact of your donations.
• Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities.
• Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates – provides employees with free, expert mortgage advice and end-to-end mortgage support from the application process through to completion.

Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.