Head of Engagement, Marketing and Communications

Pancreatic Cancer UK; London; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A leading health charity in London is seeking a Head of Engagement, Marketing and Communications to lead their marketing strategy and manage a talented team. The role requires proven experience in marketing and communications, a strategic mindset, and the ability to engage and retain large audiences. This hybrid role offers flexibility in working arrangements with a minimum of 2-3 office days per week.

Qualifications

• Proven track record at a senior level in marketing and communications.
• Experience leading a team and delivering cross-organisational collaboration.
• Strong understanding of digital and social media trends and technologies.

Responsibilities

• Lead marketing and communications strategy to achieve ambitious goals.
• Manage a team of marketing and communications experts.
• Lead transformational projects to enhance audience experience.

Skills

Leadership

Strategic thinking

Audience engagement

Digital marketing

Cross-organisational collaboration

Job description

Overview

We are Pancreatic Cancer UK (PCUK). We are seeking our next Head of Engagement, Marketing and Communications to join our Income and Engagement directorate and build on a momentous period of growth in reach, awareness and engagement for the charity.

Responsibilities

• Lead marketing and communications strategy to help achieve ambitious goals of doubling survival and improving quality of life for everyone affected by pancreatic cancer.
• Manage a talented team of marketing and communications experts and build strong connections across the charity to facilitate exceptional cross-organisational partnership work.
• Lead transformational projects to revolutionise audience experience, seize the potential of new digital developments, and maximise our brand awareness. Collaborate with the London office, recognising flexibility around where you work; we are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
• Demonstrate a broad range of communications and engagement experience, not just expertise in a single field.
• Be an inspiring leader who can motivate your team, peers and partners to reach ambitious strategic goals.
• Be a strategic thinker who can see the bigger picture, prioritise effectively and influence decisions at a senior level.
• Be audience-led with a track record of acquiring, engaging and retaining mass audiences through strategic marketing and communications and transforming brand awareness.
• Have a strong understanding of the evolving digital and social media landscape.
• Have experience navigating the complex and often highly sensitive environment of health-related causes; understanding this context is beneficial.

Qualifications

• Proven track record at a senior level in marketing and communications with the ability to hit the ground running.
• Experience leading a team and delivering cross-organisational collaboration.
• Strategic thinking with the ability to prioritise and influence at a senior level.
• Audience-led mindset with experience in acquiring, engaging and retaining large audiences.
• Strong understanding of digital and social media trends and technologies.
• Experience or familiarity with the health sector or complex, sensitive public health campaigns is advantageous.

Working arrangements

Our London office is a place to connect, collaborate and celebrate with colleagues. We recognise that flexibility around where you work is important. We are currently operating a hybrid model with a minimum of 2-3 days in the office. This role is office-based and may require more frequent in-person attendance for activities and meetings depending on the needs of the role.

About Pancreatic Cancer UK

We go above and beyond for everyone affected by this disease. Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more. We bring more breakthroughs through research, more change through campaigning and more support through our expert nurses. We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten. Because people with pancreatic cancer need more than hope.

Underpinning this vision are our three values: Courage, Compassion, Community.

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. At Pancreatic Cancer UK (PCUK), our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

Safeguarding: PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We ensure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support to ensure they are working within our ethos and standards.