Head of Employee Relations

Loom Talent; England; Hybrid; GBP 73,000 - 78,000; Full time

Job summary

A leading logistics organisation is seeking a Head of Employee Relations to manage employee relations and drive changes across their operations. The ideal candidate will possess extensive ER leadership experience and a strong knowledge of UK employment law, handling complex ER issues across multiple sites.

Benefits

Car Allowance

15% bonus potential

25 days holiday + bank holidays

Enhanced pension contributions

Family private medical

Qualifications

• Extensive ER leadership experience in logistics or industrial sectors.
• Proven record managing high-volume, high-risk ER cases.
• Understanding of data and systems to track ER metrics.

Responsibilities

• Managing end-to-end ER casework: investigations, disputes, appeals.
• Handling all ACAS conciliations and tribunal claims.
• Driving a culture of continuous improvement in ER practices.

Skills

Strong knowledge of UK employment law

Negotiation skills

Conflict resolution skills

Job description

Job Title: Head of Employee Relations
Company: Leading National Logistics Organisation (3PL)
Salary: £73,000p.a. - £78,000p.a. + Car Allowance + Benefits
Location: Open on location but ideally within a commutable distance to the Midlands/Northamptonshire are

Are you a confident, commercially minded ER professional with industrial experience?
Do you thrive in a busy, unionised environments with high volume/complex ER casework?
Looking to shape a newly created role and drive real change in how ER is delivered?

Great - keep reading…

The Company

We're working with a nationally recognised logistics and supply chain brand, currently on a major growth and transformation journey. Due to internal realignment and increasing complexity, a new position has been created for a Head of Employee Relations to lead ER across the organisation, supporting over 9,000 employees across 60 UK sites - with a strong presence in the Midlands/Northamptonshire.

This is a high-impact, high-autonomy role that will suit a seasoned ER leader who's seen it all - from ACAS and tribunals to union negotiations and policy overhaul.

What will you be responsible for?

• Acting as a trusted advisor to Human Resources and Personnel and operational leaders on complex ER issues
• Managing end-to-end ER casework: investigations, disputes, outcomes and appeals
• Handling all ACAS conciliation's and tribunal claims, working with Group Legal
• Reviewing and maintaining ER policy, templates, documentation and best practice
• Supporting union negotiations and industrial relations planning
• Leading ER aspects of change management programmes (e.g. restructures/TUPE)
• Collaborating with other ER Heads to ensure Group-wide consistency
• Supporting upskilling of line managers and HR teams in ER capability
• Driving a culture of continuous improvement and proactive risk reduction

What do we need from you?

We're looking for someone experienced, resilient and fair - with the confidence to challenge constructively and the skill to influence across all levels.

Key requirements include:

• Strong knowledge of UK employment law and Employee Relations confident with supporting everything up to tribunal
• Extensive ER leadership experience in logistics, manufacturing or industrial sectors - ideally at Head of Employee Relations level
• Proven record managing high-volume, high-risk ER cases
• Understanding of data and systems to track ER metrics
• Strong negotiation and conflict resolution skills

Benefits Package

• £73,000p.a. - £78,000p.a. + Car Allowance
• 15% bonus potential
• 25 days holiday + bank holidays
• Enhanced pension contributions
• Family private medical