Head of Ecommerce

Major Players | B Corp™; London; Hybrid; GBP 80,000 - 90,000; Full time

Job summary

Join a leading premium lifestyle brand as the Head of E-Commerce, where you'll spearhead global digital sales strategy and team performance. This role emphasizes data-driven decision-making and collaboration across departments, making it ideal for dynamic, experienced leaders. Enjoy flexible working and other generous benefits.

Benefits

Flexible working hours and hybrid policy

Annual product allowance and generous staff discount

Enhanced parental leave and pension contributions

Membership to industry-related community programmes

Qualifications

• Proven track record in senior e-commerce or trading role.
• Experience with analytics tools and team leadership.
• Familiar with headless commerce stacks and trading compliance.

Responsibilities

• Lead global e-commerce strategy and sales forecasting.
• Manage performance KPIs including conversion and SEO.
• Oversee product merchandising and promotional strategies.

Skills

Analytical mindset

Google Analytics

Power BI

Team leadership

D2C brand understanding

Tools

CMS tools

Contentful

Algolia

Commerce Layer

Job description

Job Title: Head of E-Commerce – Premium Lifestyle Brand

Location: Central London

Job Type: Full-Time, Permanent

Salary: £80,000 - £90,000

This is an exciting opportunity to join a globally respected lifestyle brand known for design excellence and innovation. As the Head of E-Commerce, you’ll lead global digital sales performance, owning the e-commerce P&L and trading strategy across multiple international markets.

This role is ideal for someone who thrives in dynamic environments, is data-led, and enjoys driving commercial outcomes while collaborating across brand, product, and tech teams.

Key Responsibilities:

• Lead the global e-commerce trading strategy, seasonal planning, and sales forecasting
• Own day-to-day performance KPIs including conversion rate, AOV, and SEO performance
• Oversee all aspects of product merchandising, pricing, and promotional strategy
• Partner with digital product, marketing, logistics, and finance teams to ensure alignment with commercial objectives
• Manage and mentor a high-performing team of digital trading specialists
• Champion data tools such as GA4 and Power BI for reporting and insights across teams

Skills & Experience Required:

• Proven track record in a senior e-commerce or trading role within a premium or global D2C brand
• Strong analytical mindset with hands-on experience using Google Analytics, Power BI and CMS tools
• Familiarity with headless commerce stacks such as Contentful, Algolia, Commerce Layer
• Team leadership experience and ability to influence across cross-functional departments
• Understanding of trading compliance across multiple regions

Benefits:

• Flexible working hours and hybrid policy (3 days in office)
• Annual product allowance and generous staff discount
• Enhanced parental leave and pension contributions
• Membership to industry-related community programmes and clubs

If you would like a confidential chat about this role or your next career move, then please get in contact with: [e-mail]

Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.

For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/