Head of Direct Development & Distribution

TN United Kingdom; United Kingdom; Hybrid; GBP 90,000 - 114,000; Full time

Job summary

A forward-thinking company is seeking a Head of Direct Development & Distribution to drive business growth in the UK. This pivotal role involves leading a multi-skilled team to implement brand strategies and improve customer outcomes. With a focus on data-driven decision-making, you'll develop marketing strategies and maintain strong relationships in the insurance sector. The role offers flexibility, allowing for a hybrid work environment, and provides an attractive salary package with additional benefits. Join a dynamic team committed to digital transformation and customer-centric service.

Benefits

Performance-based bonus

Contributory pension scheme (up to 12%)

Life Assurance (up to 10x salary)

Private health cover

Cash allowance of £5,000

28 days annual leave plus Bank Holidays

Qualifications

• Experience in financial performance evaluation and business planning.
• Strong customer focus and insights understanding.

Responsibilities

• Develop strategies for marketing offers and customer experience.
• Identify and onboard digital partnerships for proposition enrichment.
• Deliver financial targets through change squads and relationship management.

Skills

Senior management experience in insurance distribution

Data-driven decision making

Understanding of UK general insurance

Strategic thinking and problem-solving

Job description

Here is a refined version of the job description with improved formatting and focus:

Head of Direct Development & Distribution, United Kingdom

Client: AXA Group

Location: United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 9e6979ec1bee

Job Views: 5

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

AXA Retail’s Direct team seeks an experienced insurance leader to drive business growth. You will activate continuous improvement programs and brand strategies to achieve customer and commercial outcomes aligned with financial plans, group targets, and brand strategy.

Your responsibilities include managing price comparison relationships, assessing new distribution channels, and leading change product squads with a multi-skilled team. Flexibility in work arrangements is available, with at least 40% of work from home, moving to predominantly remote work from September 2025. In-person attendance at Redhill or Ipswich offices, client visits, or industry events may be required.

Key Responsibilities

• Develop strategies for marketing offers, customer experience, ancillary products, and co-funding on price comparison websites.
• Maintain excellent relationship management.
• Identify and onboard digital or data partnerships for proposition enrichment.
• Deliver financial targets through change squads and relationship management.
• Use data for performance management and decision-making.
• Align brand and loyalty strategies with financial goals.
• Collaborate with functional leaders to ensure operational and customer experience alignment.
• Develop and motivate a high-performing team.

Qualifications

• Senior management experience in insurance distribution, commercial, or target-driven environments.
• Proven track record of achieving revenue and profit targets through data-driven actions.
• Deep understanding of UK general insurance, especially direct personal lines products.
• Experience in financial performance evaluation, business planning, and forecasting.
• Strong customer focus, segmentation, and insights understanding.
• Strategic thinking and problem-solving skills.

Applicants must be eligible and authorized to work in the UK. The role is subject to background screening every four years under the IDD regime.

What We Offer

• Salary up to £114,000, depending on experience
• Performance-based bonus
• Contributory pension scheme (up to 12%)
• Life Assurance (up to 10x salary)
• Private health cover
• Cash allowance of £5,000
• 28 days annual leave plus Bank Holidays, with options to buy or sell leave

#LI-Hybrid

About AXA

AXA Retail aims to support customers in living their best lives. We are committed to digital transformation and customer-centric service, with a dedicated team ensuring support during the unexpected.