Head of Digital Workplace Product group

JAM Recruitment Ltd; Preston; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading defence and technology organization is seeking a Head of Digital Workplace Product Group to enhance employee technology experiences and lead a team in a significant digital transformation initiative. This role involves defining strategies, leading complex supplier relations, and ensuring compliance across services while creating a user-friendly digital workplace.

Qualifications

• 5+ years’ experience in digital workplace or IT product management.
• Deep expertise in Microsoft 365 and collaboration tools.
• Experience managing complex supplier relationships.

Responsibilities

• Define and execute a comprehensive Digital Workplace strategy.
• Lead a team to deliver and support workplace technologies.
• Manage the product lifecycle including budgets and change management.

Skills

Digital Workplace Management

Stakeholder Management

Human-centred Design

ITSM Knowledge

Agile Delivery

Education

Bachelor's degree in Business, Computer Science, Engineering or related field

ITIL Practitioner certification

Tools

Microsoft 365

ServiceNow

Job description

Head of Digital Workplace Product Group - Contract Opportunity
Location: Preston or Frimley (1-2 days onsite per week initially, potential to become fully remote)
Contract Length: 9 months
Rate: £71.45/hour (Umbrella, inside IR35, rate negotiable)
Clearance: BPSS required to start, SC in progress

Sole British nationals only

A leading defence and technology organisation is looking for an experienced and visionary Head of Digital Workplace Product Group to shape and lead the future of their employee technology experience. This is an exciting opportunity to deliver innovation at scale, as part of a major digital transformation programme.

Role Overview:

You will lead the creation and management of a portfolio of digital workplace products and services-spanning end user computing, collaboration tools, and productivity platforms-across multiple networks and security tiers. Your mission is to deliver a seamless, secure, and user-first digital workplace that enhances productivity and collaboration across the enterprise.

This role is critical to building and launching a new Digital Workplace capability, including selecting and onboarding strategic suppliers and transitioning them into service.

Key Responsibilities:

• Define and execute a comprehensive Digital Workplace strategy aligned to business and IT goals.
• Lead a team of internal experts and external partners to deliver and support workplace technologies.
• Manage the full product lifecycle including budgets, roadmaps, change management, risk, and obsolescence.
• Oversee Microsoft 365, collaboration platforms, and end user device strategy.
• Ensure security, data privacy, and regulatory compliance across all services.
• Drive user experience improvements using human-centred design and analytics.
• Support hybrid working through modern, scalable, and user-friendly solutions.
• Champion adoption and change management across the organisation.

What You'll Bring:

• 5+ years' experience in digital workplace or IT product management.
• Deep expertise in Microsoft 365 (Teams, SharePoint, OneDrive), collaboration tools, and workplace technologies.
• Experience managing complex supplier relationships and delivering at scale.
• Strong knowledge of ITSM (e.g. ServiceNow), Agile delivery, and service design frameworks.
• Ability to lead transformation in secure, regulated environments.
• Strategic thinker with a user-first mindset and strong stakeholder management skills.
• Understanding of hybrid work enablement, workplace analytics, IAM, cybersecurity, and accessibility.

Qualifications:

• Bachelor's degree in Business, Computer Science, Engineering or a related field.
• ITIL Practitioner certification desirable.

Additional Information:

• This is a UK Eyes Only role - candidates must be sole British nationals.
• BPSS clearance required to start, with SC clearance in progress.
• Flexible working available: onsite 1-2 days per week initially with potential for fully remote.

Want to lead the creation of a next-generation digital workplace that enables a modern, hybrid, and secure working environment?
Apply now to be at the forefront of a major enterprise-wide transformation.