Head of Digital Network Voice and Data

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading healthcare provider seeks a Head of Digital Networks to manage data and voice network infrastructure. The role involves strategic planning and leadership in IT services, ensuring that network solutions align with the operational needs of the Trust. Candidates should hold advanced qualifications in IT alongside practical managerial experience in a healthcare setting.

Qualifications

• Expertise in managing enterprise-scale data and voice network infrastructure.
• Experience with Cisco or equivalent voice and data network technologies.
• Strong understanding of ITIL and project management methodologies.

Responsibilities

• Developing and implementing a robust network strategy for healthcare.
• Managing voice and data network teams within a 24/7 operational environment.
• Overseeing installation and configuration of network hardware and software.

Skills

Communication

Negotiation

Problem Solving

Leadership

Education

Master's qualification or equivalent level of experience within Digital or IT

Cisco CCNP, CCIE certification or equivalent

ITIL Qualification

Job description

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Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We're looking forward to hearing from you!

Person specification

Qualifications

Essential criteria

• Master's qualification or equivalent level of experience within Digital or equivalent IT relevant experience
• Cisco CCNP, CCIE certification or equivalent
• ITIL Qualification
• Evidence of Personal Development

Desirable criteria

• ITIL Practitioner Qualification
• PRINCE 2 /Agile Accreditation

Experience / Knowledge

Essential criteria

• experience in the management of enterprise scale data and voice network infrastructure with strong levels of technical understanding across a broad range of technologies and infrastructure, with significant experience in managing voice and data network teams.
• Significant experience in installation, configuration, upgrade, managing and monitoring network hardware / software
• Significant experience in a responsible managerial IM&T services role
• Experienced in developing and implementing a robust and comprehensive network strategy to support the healthcare infrastructure, ensuring it aligns with industry best practices
• Significant experience in managing a cisco or equivalent voice and data network infrastructure environment that includes firewalls, specialist datacentre network technologies WI-FI infrastructure;
• Substantial experience in capacity planning, availability and performance monitoring for 24/7 data and voice network infrastructure
• Significant understanding, implementation, and modification of firewalls with appropriate change control.
• Significant experience of working with third party suppliers where required to resolve problem.

Desirable criteria

• Project Management methodology
• Managing cloud service providers.
• Providing network services through commercial agreements

Skills

Essential criteria

• Able to convey complex information across multiple audiences, including senior and external partners. Communicate enthusiastically and motivate others by adapting your style to fit the audience.
• Ability to provide and receive highly complex, highly sensitive or highly contentious information, where developed persuasive, motivational, negotiation, training, empathic or re-assurance skills are required.
• Ability to present complex, sensitive, or contentious information to a large group.
• Ability to make judgements on multi-stranded or complex IM&T problems which may have no precedent or where there are conflicting opinions
• Ability to formulate long-term, strategic plans which involve uncertainty, and which may impact across the whole organisation. Having the ability to anticipate and resolve problems before they arise.
• Ability in making timely, difficult decisions to ensure project priorities meet critical business needs. (Make balanced risk decisions, taking full accountability)
• Ability to manage, motivate and develop staff, leading diverse teams with ability to provide direction, understand resource capability and successfully get results working with direct reports, dotted line and/or internal or external resources.
• Ability to work effectively and efficiently under pressure and challenge established views and think differently to deliver the business goals.
• Demonstrate high standards of documentation and record keeping.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Head of Digital Networks Data and Voice (PDF, 176.1KB)
• Functional Requirements Head of Network Data and Voice (PDF, 920.2KB)
• Candidate Essential Guide Non Medical (PDF, 1.3MB)