Head of Digital Experience & Growth

The Candidate Recruitment Agency; Manchester; On-site; GBP 70,000 - 100,000; Full time

Job summary

A prominent UK financial services firm is seeking a Head of Digital Development to shape its digital presence. The ideal candidate will have at least 5 years managing digital interfaces, possess strong analytical capabilities, and skillfully collaborate with various teams to optimize user engagement. This role offers a chance to make a significant impact in a dynamic organization focused on innovation and growth.

Qualifications

• A minimum of 5 years’ experience in managing a digital presence, with mandatory experience in websites and ideally in mobile applications.
• Proven experience in leading large-scale change initiatives within organisations.
• Strong data analytics and reporting capabilities, including mandatory proficiency in Google Analytics 4 and experience with call tracking technology.
• Experience operating within a regulated environment is essential.
• Strong IT skills, including a solid understanding of hosting, domain management, and system integrations.
• Excellent organisational skills and the ability to work flexibly to strict deadlines.

Responsibilities

• Drive the ongoing development of the firm's digital experience, ensuring it meets the evolving needs of its diverse user base.
• Design and deliver a strategic roadmap for digital enhancements that directly support the acquisition and servicing of online users.
• Analyze user behaviour on the website to understand diverse journeys and identify incremental improvements.
• Continuously monitor website performance to identify areas for improvement and potential changes.
• Manage key suppliers to ensure maximum value from investment.

Skills

Data Analytics

Google Analytics 4

User Experience

Digital Strategy

SEO Knowledge

Job description

A prominent UK financial services firm is seeking a Head of Digital Development to shape its digital presence. The ideal candidate will have at least 5 years managing digital interfaces, possess strong analytical capabilities, and skillfully collaborate with various teams to optimize user engagement. This role offers a chance to make a significant impact in a dynamic organization focused on innovation and growth.