Head of Digital Design

Craft Agency Ltd; Manchester; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Birthday leave

Employer pension 5%

Private healthcare

Gym subsidy

Railcard

Job summary

Craft Agency Ltd in Manchester is seeking an experienced design leader to own the quality and direction of the Experience Design team. You will lead a multidisciplinary group, ensuring design intent is preserved from concept to delivery.

You will provide strategic direction across creative and UX, leverage Figma and design systems, and engage with senior stakeholders on pitches and scoping. The role is hybrid with competitive benefits.

Qualifications

• Experienced design leader from an agency background.
• History of leading multidisciplinary teams across creative and UX.
• Credible with senior stakeholders: Discovery, board pitches, and scoping/estimation.

Responsibilities

• Own the quality, direction and consistency of Experience Design output.
• Lead an established multidisciplinary team to raise design delivery standards.
• Provide credible direction across creative and UX without being hands‑on in every specialization.

Skills

Design leadership

UX leadership

Figma

Design systems

Stakeholder management

Tools

Figma

AI tooling

Design systems

Job description

Ambitious, independent and built to deliver more than the ordinary, this digital agency partners with organisations who want to genuinely transform how they connect with their audiences. With a team of diversely talented people working across web design development, CRM, mobile apps, cloud services and digital transformation, they’re driven by three values they shaped together: innovation, passion and integrity.

The Role

You’ll own the quality, direction and consistency of everything the Experience Design team produces – from visual and UI work through to research, journeys and interaction design.

Leading an established multidisciplinary team your job is to raise the ceiling: to make sure design intent holds all the way through to delivery.

You’re expected to give credible direction across both creative and UX without being hands‑on in every specialism.

The Package

• £50,000–£60,000
• Hybrid working
• 25 days holiday, plus your birthday, plus the option to buy up to five more
• 5% employer pension on top of salary
• Private healthcare, gym subsidy, railcard scheme

The Person

An experienced design leader from an agency background – You’ve managed multidisciplinary teams across both creative and UX. You’re credible with senior stakeholders: leading Discovery, presenting to boards, contributing to pitches, and comfortable with the commercial realities of scoping and estimating. You know Figma, and design systems well, and you’re already experimenting with AI tooling in your practice.