Head of Digital Delivery and Planning

Energy Jobline ZR; Greater London; Hybrid; GBP 65,000; Full time

Job summary

A leading organization in health and welfare in London is seeking a Head of Digital Delivery and Planning. This full-time position is office-based with remote flexibility. You will oversee planning and governance for major projects, ensuring that work aligns with strategic goals. The role involves leading cross-organisational teams to enhance delivery and engagement. The position offers a salary of £65,118 and various employee benefits including generous leave and a supportive work environment.

Benefits

38 days paid annual leave

Flexible working options

Free access to a GP 24/7

Enhanced salary sacrifice pension scheme

Responsibilities

• Lead the end-to-end planning, governance, and delivery of the engagement roadmap.
• Guide senior colleagues through planning and prioritisation to deliver impact at scale.
• Ensure work is strategic, insight-led, and outcome-focused.

Job description

Overview

Position: Head of Digital Delivery and Planning

Type: Full-time (35 hours a week)

Contract: 18 months fixed term contract

Location: Office-based in London office with flexibility to work remotely

Salary: £65,118 per annum plus excellent benefits

Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you\'ll be able to make a difference.

About this job

You’ll lead the end-to-end planning, governance and delivery of our cross-organisational engagement roadmap.

Working with product, project, production and technical specialists, you’ll make sure our work is strategic, insight-led and outcome-focused.

You’ll oversee communication, resourcing and delivery across a complex mix of projects, products and campaigns. Everything you do will align to our goals and capacity.

You’ll embed high standards of process, performance, accessibility and security, and drive continuous improvement in how we work.

As a cross-organisational leader, you’ll guide senior colleagues through planning and prioritisation to help us deliver impact at scale.

Please note this is a fixed term contract for 18 months.

Closing date for applications: 9:00 on Monday 27 October 2025

Application process

Interested?

More information can be found by downloading the attached documents in \"supporting documents\" and then to apply for this role, please submit the following:

• an updated CV.
• a supporting statement indicating how you meet the essential criteria as set out in the person specification in the attached job description.

Top Tip: you will need to save your Cover Letter, CV and Optional Equal Opps form as one document and upload this to the site.

We’d be grateful if you downloaded and completed the equality and monitoring form and submit it with your application.

Equal Opportunities

We particularly welcome applications from people with disabilities and or from minority backgrounds.

We’d be grateful if you downloaded and completed the equality and monitoring form and submit it with your application.

Confident Employer

We’re a Confident Employer and we’re committed to promoting equality and .

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Your right to work in the UK

You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about our employee benefits

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• Cycle to work scheme
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of , , , , or belief, , reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.