Head of Design

LemFi; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A fintech company in London is seeking a Head of Design to lead and scale their design organization. The ideal candidate will have over 8 years of experience in product design, including 3+ years in a leadership role. Responsibilities include defining design vision, leading a team, and establishing design processes. This role requires strong leadership skills and a proven ability to impact user-centered design at scale.

Qualifications

• 8+ years of experience in product design, with at least 3+ years in a leadership role.
• Proven ability to lead design teams in high-growth, fast-paced environments.
• Strong portfolio showcasing user-centered design and impact at scale.

Responsibilities

• Define the vision, principles, and standards for design across the company.
• Lead, coach, and grow a team of designers across product areas.
• Establish and maintain design systems and workflows.

Skills

Leadership in design

User-centered design

Excellent communication skills

Systems thinking

Job description

About our Company

LemFi (YC S21, Series B) is revolutionizing cross-border financial services for immigrants through its multi-currency platform. We provide instant remittances, foreign exchange services, and multi-currency accounts, all in one seamless experience. With employees across 15+ countries, our platform supports twelve currencies and integrates directly with local banks and mobile money providers, ensuring fast, low-cost transactions. But we’re not stopping at payments. LemFi is building a comprehensive financial ecosystem empowering immigrants with the financial tools they need to thrive—wherever they go. Our vision: To build the first full-stack financial services hub for the world’s immigrant population.

The Role

We’re looking for a Head of Design to build, scale, and lead our design organisation. You will be the most senior design leader at the company, responsible for setting the vision, raising the bar for craft and execution, and building a world-class design team. This is a player coach role: you’ll remain hands-on with design work where needed, while also hiring, mentoring, and developing designers and, in time, design managers.

As a senior leader, you will shape not only how we design products but also how design influences company strategy. You will collaborate closely with product, engineering, and business leadership to create seamless, customer-first experiences that fuel growth.

What you\'ll do

• Define the vision, principles, and standards for design across the company
• Lead, coach, and grow a team of designers, and eventually design managers, across product areas
• Balance hands-on design work with leadership and team development
• Partner with Product and Engineering leadership to set strategy, align roadmaps, and ensure design is embedded throughout the product lifecycle
• Establish and maintain design systems, workflows, and processes that scale with the business
• Champion user research and customer insights as a foundation for product decisions
• Represent design at the leadership level, ensuring design has a strong voice in company strategy
• Foster a culture of creativity, craft excellence, and collaboration across teams

What you\'ll bring

• 8+ years of experience in product design, with at least 3+ years in a leadership role
• Proven ability to lead design teams in high-growth, fast-paced environments
• Experience scaling a design organisation, including hiring
• A strong portfolio showcasing user-centered design, systems thinking, and impact at scale
• Excellent communication and influencing skills, with the ability to advocate for design at the executive level
• Comfort balancing hands-on design with leadership responsibilities
• Strong track record of building design culture and processes that drive both craft and business outcomes