Head of Department - nCino Platform Lead

JR United Kingdom; City Of London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A mid-cap financial services firm is seeking a Head of Department - nCino Platform Lead to oversee the strategic development of the nCino platform. This role requires strong leadership and expertise in Salesforce, aiming to maximise operational efficiency and stakeholder engagement within the organisation. The position offers flexi working arrangements and significant influence across various operational areas.

Qualifications

• Proven experience in leading nCino platform delivery.
• Strong understanding of Salesforce.
• Experience in regulated financial services environment.

Responsibilities

• Lead the strategic vision and technical roadmap for nCino.
• Manage platform operations and enhancements.
• Collaborate with internal teams to prioritise initiatives.

Skills

nCino platform delivery and optimisation

Salesforce architecture and configuration

Communication skills

Stakeholder engagement

Full stack integration

Financial services technology

Job description

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Head of Department - nCino Platform Lead, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Head of Department - nCino Platform Lead

Location: London

Full-Time | Permanent

Flexi working - 2/3 days a week in the office

Paritas Recruitment Limited is supporting a respected midcap financial services firm in hiring an experienced nCino Platform Lead. This is a senior strategic role focused on the leadership and optimisation of nCino as the firm’s core platform for lending and workflow, built on Salesforce.

This opportunity is ideal for someone passionate about platform strategy, operational excellence, and stakeholder engagement, offering real influence across technology, operations, and change functions.

About the Role

As the nCino Platform Lead, you will take full ownership of the firm’s nCino platform (with some scope across Salesforce and Mambu), driving its strategic development and operational performance. Reporting directly to the CTO, you’ll work closely with business stakeholders to ensure the platform is secure, scalable, and delivers maximum value.

You will manage one direct report, supported by third-party vendors, and act as the internal expert and trusted advisor for platform-related change.

Key Responsibilities

• Lead the strategic vision, backlog, and technical roadmap for nCino
• Drive day-to-day operations, enhancements, user access and governance
• Collaborate with internal teams to prioritise initiatives aligned with business needs
• Ensure seamless integrations and data flow with internal systems via APIs
• Act as platform SME—translating technical possibilities into business impact
• Oversee vendor relationships, SLAs, and release planning
• Champion innovation and continuous improvement across the platform estate
• Support cross-functional working between delivery, compliance, and IT teams

What We’re Looking For

Core Skills & Experience:

• Proven experience leading nCino platform delivery and optimisation
• Strong understanding of Salesforce architecture and configuration
• Track record of managing platform backlogs and tech strategy
• Excellent communication and stakeholder engagement skills
• Experience working in a regulated or financial services environment
• Comfortable working both strategically and hands-on when needed
• Exposure to Mambu or other fintech/core banking platforms
• Broader knowledge of UK financial services technology landscape
• Experience with full stack integration or system development

Why Paritas?

We specialise in connecting experienced professionals with mission-critical roles. This is a rare chance to shape the roadmap of a high-impact platform within a growth-oriented, values-driven organisation.

If you are interested in finding out more please do contact Leigh Albrecht at Paritas Recruitment on [emailprotected]