Head of Delivery and Change Profession

Post Office Ltd; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Join a leading company as the Head of Delivery and Change Profession, overseeing transformation initiatives and ensuring the successful delivery of strategic projects. This role emphasizes leadership, stakeholder engagement, and the establishment of best practices within a dynamic environment. With a commitment to diversity and inclusion, the Post Office is looking for innovative talent to drive positive change.

Benefits

27.5 days annual leave

Up to 18% bonus opportunity

Life assurance

Employee assistance programme

Learning and development opportunities

Qualifications

• Experience leading large teams and collaborating with senior leaders.
• Proven experience in a senior PMO leadership role within transformation.
• Strong understanding of portfolio and change delivery methodologies.

Responsibilities

• Lead the establishment of a business change framework.
• Ensure successful delivery of strategic initiatives.
• Provide professional leadership for business analysis and programme management.

Skills

Leadership

Stakeholder Management

Change Management

Agile Methodologies

Project Management

Tools

Clarity PPM

Planview

MS Project Online

Jira

Job description

Join to apply for the Head of Delivery and Change Profession role at Post Office Ltd.

An exciting opportunity has arisen in our transformation department to join as our Head of Delivery and Change Profession. Join us as we embark on multiple transformation programmes that will reshape Post Office.

The Head of Delivery & Change Profession will lead the establishment of an overall business change framework including benefits realisation, programme management, and business analysis, for a complex, high-impact transformational change portfolio. This role ensures the successful delivery of strategic initiatives by embedding best practices, building capability, and fostering a culture of continuous improvement within the programme delivery community.

This role will lead the Centre of Programme Excellence, providing professional leadership for the business analysis, change, and programme and project management profession. They will ensure effective career path management and the professionalisation of the programme and project management and change teams.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
• Life assurance
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

• Demonstrable experience leading large teams: collaborating with senior leaders, to shape and deliver functional strategy to achieve business objectives.

• Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.

• Experience in leading and driving change aligned to functional and business strategies.

• Proven experience in a senior PMO leadership role, ideally within complex transformation environments, including setting up and embedding a programme and project Centre of Excellence.

• Comprehensive experience and knowledge of best practice in portfolio, programme, project, and change management both in a waterfall and agile environment.

• Experience with portfolio management tools (e.g., Clarity PPM, Planview, MS Project Online, Jira).

• An expert advisor with the ability to apply advanced knowledge of portfolio controls as well as broad knowledge of related areas.

• Strong understanding of portfolio, programme management, and change delivery methodologies (e.g., Agile, PRINCE2, MSP), and governance frameworks.

About us

Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.

We’re looking for people to come to Post Office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.

Seniority level

• Director

Employment type

• Full-time

Job function

• Other and Project Management
• Retail

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London, England, United Kingdom 1 day ago