Head of Delivery

JR United Kingdom; Manchester; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading media company is seeking a Head of Customer Campaigns to drive excellence in B2B marketing initiatives. This role involves overseeing campaign execution, leading a high-performing team, and strategizing for impactful results. Ideal for candidates with a strong background in customer-facing roles and campaign management, this position offers the opportunity to shape and optimize diverse marketing campaigns, contributing to the company's overall success.

Qualifications

• 5+ years in B2B marketing campaign management.
• Strong focus on customer-facing roles.
• Effective leadership skills with a track record of team development.

Responsibilities

• Overseeing end-to-end campaign execution.
• Crafting and implementing strategies for maximum impact.
• Leading and developing a team of performance marketers.

Skills

B2B marketing campaign management

Customer experience management

Cross-functional collaboration

Data-driven marketing strategies

Audience segmentation

Mentoring and developing teams

Tools

HubSpot

Job description

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Location: Remote/hybrid – Must be based in Manchester/Preston/Blackburn

Salary: Up to £60K DOE

Are you a strategic campaign leader with a passion for B2B marketing? Our client, an innovative media company delivering high-impact content, is searching for a Head of Customer Campaigns to drive excellence across their campaigns. This is your chance to work on diverse projects, collaborate with exciting clients, and lead a high-performing team.

If you're a natural at campaign execution, thrive in a fast-paced environment, and understand the media agency landscape, this could be your perfect next step!

What will this role include?

• Overseeing end-to-end campaign execution, ensuring high-quality delivery.
• Crafting and implementing strategies for maximum impact.
• Utilising data-driven insights to refine and optimise campaigns.
• Ensuring analytics and reporting provide clear ROI tracking.
• Collaborating with content, sales, and customer success teams to align campaigns with business goals.
• Managing campaign messaging, targeting, and creative execution to resonate with key audiences.
• Leading and developing a team of performance marketers.
• Allocating resources effectively and ensuring smooth campaign operations.
• Enhancing team productivity through coaching and structured guidance.
• Driving customer satisfaction by managing queries efficiently.

The ideal candidate will have/be:

• 5+ years in B2B marketing campaign management, with a strong focus on customer-facing roles.
• In-depth knowledge of media agency workflows.
• Proven ability to manage multiple campaigns across diverse clients.
• Expertise in audience segmentation, persona targeting, and data-driven marketing strategies.
• Hands-on experience with HubSpot for campaign tracking, automation, and lead flow optimisation.
• Strong leadership skills, with a track record of mentoring and developing high-performing teams.
• Background in customer experience management.
• Effective cross-functional collaborator.

This role is ideal for someone who’s looking for a step up to take full ownership of campaign execution and leadership. You’ll play a key role in the company’s success and growth.

Apply today and join a team that values innovation, creativity, and customer excellence! #beSAVVY