Head of Delivery

La Fosse Associates; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading digital consultancy seeks a Head of Delivery to lead their project delivery function across web, app, and platform builds for high-profile clients. This senior leadership role combines strategic oversight with hands-on involvement in major digital programs, ensuring delivery excellence and continuous improvement across a varied portfolio of work. The successful candidate will guide a talented team of Delivery Managers and play a key role in pre-sales activities and project kick-offs, in a collaborative and values-driven culture.

Benefits

25 days holiday + bank holidays

Private health insurance

Diverse, inclusive, and supportive workplace

Qualifications

• Strong experience in a senior delivery role within a digital agency or consultancy.
• Expertise in Agile and hybrid methodologies, with flexibility to adapt per project.
• Commercially astute with experience managing project profitability and reporting.
• Knowledge of headless CMS, eCommerce platforms, and experience with DXPs is a strong plus.
• Skilled in stakeholder management, with confidence liaising at the C-suite level.
• Experience mentoring and growing delivery or project management teams.
• Calm and pragmatic under pressure, able to juggle multiple priorities.

Responsibilities

• Define and evolve scalable delivery methodologies (Agile, Waterfall, Hybrid) suited to varying client needs.
• Support pre-sales efforts by helping scope, estimate, and define delivery approaches.
• Lead the setup of strategic, high-value engagements (£500k–£1m+), including budgeting, planning, and stakeholder alignment.
• Line manage and develop a team of Delivery Managers, fostering growth and excellence.
• Act as a senior escalation point for client and delivery challenges.

Skills

Agile methodologies

Hybrid methodologies

Stakeholder management

Project profitability management

Mentoring teams

Job description

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Location:CentralLondon(Hybrid,asrequired)

TheRole:

AleadingdigitalconsultancyisseekingaHeadofDeliverytoleadtheirprojectdeliveryfunctionacrossweb,app,andplatformbuildsforhigh-profileclients.Thisisaseniorleadershiprolethatcombinesstrategicoversightwithhands-oninvolvementinmajordigitalprogrammes.Youwillberesponsibleforensuringdeliveryexcellence,commercialefficiency,andcontinuousimprovementacrossavariedportfolioofwork.

You’llguideatalentedteamofDeliveryManagers,shapedeliveryframeworks,andplayakeyroleinpre-salesactivitiesandprojectkick-offs.Idealforsomeonecommerciallyaware,process-savvy,andpassionateaboutbuildingsuccessfulclientoutcomes.

KeyResponsibilities:

• Defineandevolvescalabledeliverymethodologies(Agile,Waterfall,Hybrid)suitedtovaryingclientneeds.
• Supportpre-saleseffortsbyhelpingscope,estimate,anddefinedeliveryapproaches.
• Leadthesetupofstrategic,high-valueengagements(£500k–£1m+),includingbudgeting,planning,andstakeholderalignment.
• LinemanageanddevelopateamofDeliveryManagers,fosteringgrowthandexcellence.
• Actasaseniorescalationpointforclientanddeliverychallenges.

KeyExperience:

• Strongexperienceinaseniordeliveryrolewithinadigitalagencyorconsultancy.
• ExpertiseinAgileandhybridmethodologies,withflexibilitytoadaptperproject.
• Commerciallyastutewithexperiencemanagingprojectprofitabilityandreporting.
• KnowledgeofheadlessCMS,eCommerceplatforms,andexperiencewithDXPs(e.g.,Optimizely)isastrongplus.
• Skilledinstakeholdermanagement,withconfidenceliaisingattheC-suitelevel.
• Experiencementoringandgrowingdeliveryorprojectmanagementteams.
• Calmandpragmaticunderpressure,abletojugglemultiplepriorities.

WhyJoinThem?

Thisisachancetoshapeandscaledeliverywithinavalues-drivendigitalconsultancyworkingwithsomeofthemostrecognisablebrandsintheUKandinternationally.You’llbejoiningacollaborativeandinclusiveculturethatsupportsprofessionalgrowth,innovation,andpurpose-ledwork.Theprojectsarecomplexandimpactful,andsoistheteam.

Ontopofthis,theyoffer:

• 25daysholiday+bankholidays
• Privatehealthinsurance
• Adiverse,inclusive,andsupportiveworkplace

Pleasenote:Weareanequalopportunityemployer.Regardlessofrace,genderorage,weencourageyoutoapplyifyoufeelthatyoucouldbeagoodfitforthisrole.Whileweaimtorespondtoeveryapplicant,thevolumeofapplicationsmayoccasionallypreventusfromdoingso.

Please note:This role does not offer sponsorship.