Head of Delivery

Popeyes - UK; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Popeyes UK is seeking a Head of Delivery who will lead delivery strategies and enhance commercial performance across aggregator platforms. This pivotal role requires a seasoned leader to drive growth, build strategic partnerships, and oversee team collaborations. Ideal candidates will bring extensive experience in high-growth QSR environments along with strong commercial insights and leadership capabilities.

Benefits

Competitive salary + bonus scheme

Salary sacrifice car scheme via Tusker

33 days holiday including bank holidays + birthday off

Career progression and leadership development opportunities

Access to wellbeing and lifestyle benefits

Cycle to work scheme and gym discounts

Qualifications

• Proven experience in senior delivery, trading, or commercial strategy roles.
• Understanding of aggregator platforms and delivery channel dynamics.
• Experience managing strategic partnerships and stakeholder relationships.

Responsibilities

• Develop and execute the delivery strategy with stakeholders.
• Monitor operational performance metrics for delivery initiatives.
• Build relationships with third parties and influence strategic goals.

Skills

Commercial acumen

Data-driven decision-making

Leadership

Job description

We’re looking for a commercially sharp, performance-driven leader to join us as Head of Delivery at Popeyes UK.

If you’re an experienced delivery and trading leader with a strong commercial mindset and a passion for sales and growth, this is your opportunity to shape a core channel for one of the UK’s fastest-growing QSR brands.

In this role, you’ll own the delivery, trading, and marketing strategy driving sales performance across aggregator platforms, building strategic partnerships, and leading a cross-functional team to execute initiatives that support our ambitious growth plans.

What You’ll Do Here:

• Develop and execute the delivery strategy, managing key internal and external stakeholder relations.
• Maintain strategic relationships with aggregators on a daily basis.
• Monitor operational performance metrics to ensure delivery initiatives are effective and realistic.
• Lead business reviews to optimize delivery channels and trading activities.
• Oversee overall delivery performance from strategy creation to implementation.
• Build strong relationships with third parties to influence strategic goals.
• Manage commercial and contract renewals, including reporting.
• Influence trading strategies related to offers and promotions on aggregators.
• Lead cross-functional teams across the business, collaborating with marketing and operations to meet operational metrics.

What You’ll Have Done:

• Proven experience in senior delivery, trading, or commercial strategy roles within high-growth QSR, retail, or FMCG environments.
• Strong understanding of aggregator platforms, commercial levers, and delivery channel dynamics.
• Experience in managing strategic partnerships and complex stakeholder relationships.
• Data-driven decision-making skills to enhance performance and influence strategy.
• Robust commercial acumen, with experience managing P&L and KPIs.
• Leadership skills to energize and direct cross-functional teams.

Benefits include:

• Competitive salary + bonus scheme
• Salary sacrifice car scheme via Tusker
• 33 days holiday (including bank holidays) + your birthday off
• Career progression and leadership development opportunities
• Access to wellbeing and lifestyle benefits
• Cycle to work scheme and gym discounts

At Popeyes, everyone counts. We value inclusivity and respect, striving to create a place where everyone can be their true self. We assess each application based on aptitude to do the job, regardless of background or identity.