Head of Delegated Authority
Department: Operations
Employment Type: Permanent
Location: London, UK
Description
The Underwriting Operations function sits within the Convex COO function. The function is responsible for delivering support services to all underwriting teams outside the United States. It comprises Convex employees and strategic outsourcing partners.
We are seeking a dedicated and forward-thinking leader to serve as the Head of Delegated Underwriting Governance. This role requires a strong client service focus, innovation, and continuous enhancement of our delegated underwriting governance framework. The role ensures delegated underwriting agreements are effectively managed, compliant with regulations, and aligned with the company's strategic goals. Collaboration with internal stakeholders and external partners is essential to optimize processes, mitigate risks, and stay ahead of industry trends, delivering exceptional service and market differentiation.
Key Responsibilities
- Identify, assess, and manage risks related to delegated underwriting, implementing controls to mitigate issues.
- Collaborate with underwriting, compliance, legal, and other departments to ensure cohesive governance and effective communication.
- Maintain policies and procedures for delegated underwriting, reflecting industry best practices and regulatory updates.
- Lead, mentor, and develop the delegated underwriting governance team, fostering excellence, accountability, and continuous improvement.
- Identify training needs, providing guidance to enhance team skills and career growth.
- Optimize operational models, governance, technology, and outsourcing for efficient department functioning.
- Set objectives and performance standards, conduct reviews, and provide feedback.
- Ensure adequate resourcing and workload management for the team.
- Develop and implement operational improvements and efficient processes.
- Coordinate with the Outsourcing Delivery team to ensure effective management of outsourced partners within the governance framework.
Skills, Knowledge, and Expertise
- Minimum of 10 years in (re)insurance industry experience.
- Strategic, collaborative thinking with the ability to identify gaps and deliver results through teamwork.
- Exceptional analysis skills, both quantitative and qualitative.
- Strong knowledge of financial and risk analysis.
- Excellent verbal and written communication skills.
- Superior people management abilities.
- Discretion in resolving process issues within global outsourcing models.
- Continuous improvement mindset.
- Proven problem-solving skills with practical solutions.
- Flexibility to work during peak underwriting periods.
Benefits
- Competitive Salary
- 30 days Annual Leave
- Birthday Leave
- 10% Employer Pension Contribution
- Private Health Insurance
- Group Income Protection
- Life Assurance
- Enhanced Parental Leave
- Annual Health Check
- 3 days Volunteer Leave annually
- £1,300 learning & wellbeing allowance
- Give as You Earn
- Cycle to Work
- Season Ticket Loan