Head of Dealer Development (MC564)

Triumph for Carriers; Hinckley; On-site; GBP 60,000 - 100,000; Full time

Job summary

Triumph for Carriers, a leading motorcycle manufacturer in the UK, is seeking a visionary Head of Dealer Development to enhance its global dealership network. This role involves expanding retail standards and ensuring a premium customer experience, making it crucial for the brand's success. Ideal candidates should possess strong commercial acumen and experience within the automotive industry.

Benefits

Enhanced holiday scheme

Employee benefits platform

Discounts on motorcycle, clothing, and accessories

Qualifications

• Proven experience building, managing and optimising global dealer networks.
• Strong understanding of premium customer experience design.
• Excellent communicator and collaborator.

Responsibilities

• Lead and evolve the global dealer network.
• Deliver best-in-class commercial and technical training.
• Enhance customer satisfaction and ensure premium retail experience.

Skills

Commercial acumen

Operational excellence

Customer experience design

Education

Experience in dealer development

Experience in the motorcycle or automotive industry

Job description

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The Original British Motorcycling Company.

At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future - through bold design, original styling, purposeful engineering and a genuine passion for the ride.

Reporting to the Commercial Operations Director, Triumph Motorcycles is seeking a visionary, driven, and results-oriented Global Head of Dealer Development to lead and evolve our global dealer network.

This dynamic role is critical to delivering a premium retail experience, enhancing customer satisfaction, and ensuring every Triumph dealership reflects the strength and quality of our brand.

As the head of Triumphs global dealer development strategy, you will be responsible for expanding our network, elevating retail and franchise standards, and delivering best-in-class commercial and technical training.

The role requires a forward-thinker with strong commercial acumen, operational excellence, and an uncompromising focus on delivering profitable and premium dealer experience worldwide.

As Global Head of Dealer Development you will need the following;

Experience in dealer development, network strategy, or commercial operations within the motorcycle or automotive industries.

Proven experience building, managing, and optimising global dealer networks.

Expertise in commercial and technical training programme development and delivery.

Strong understanding of premium customer experience design and retail optimisation.

Track record of managing high-impact, cross-functional initiatives with measurable success.

Comfortable with global travel and working across diverse markets and cultures.

Aligned to the core values of Triumph Motorcycles

Dynamic, driven, and highly focused on delivering results.

Passionate about motorcycles and aligned with Triumphs commitment to innovation and performance.

Strategic thinker with operational precision and a hands-on leadership style.

Excellent communicator, collaborator, and influencer at all levels

Full details of the job description and person specification can be found in the downloadable job files.

A variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform and a favourable life assurance scheme. Motorcycle, clothing and accessories are available to purchase at a heavily discounted rate. An iconic place to work; join us for the ride!

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

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Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Industries

  Marketing Services

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