Head of Data Solutions + Implementations
Be among the first 25 applicants — 1 week ago
Our Data Solutions team leads new customer implementations and supports our sales team in product demos. We're seeking an experienced leader to scale our implementation processes as we grow rapidly.
Exciting update: We recently closed our Series A funding (more details here). It's an empowering time to join our Subbie team!
The basics
- The product: We're building a metrics-first finance and billing platform that enables B2B SaaS leaders to invoice customers, tell their ARR story, and track revenue—regardless of contract complexity.
- What does the Data Solutions team do? The team handles data integrations and works closely with customers. It combines technical and analytical skills with a customer-first approach (note: this is not strictly a data engineering or customer success role).
The role you'll play:
- Lead and expand an existing team of 5 Data Solutions members.
- Evaluate and improve current implementation strategies for scalability, including process redesign, tooling, and resource allocation, leveraging your prior client implementation experience.
- Participate as part of the leadership team, collaborating cross-functionally with the company and co-founders Sidharth Kakkar and Michelle Lee.
- Shape and build organizational processes with autonomy, helping customers and teammates succeed.
- Initially, be hands-on with client implementations to understand team workflows.
Our working style:
- Asynchronous team: No scheduled internal meetings; communication is via documentation, Slack, and video recordings. More info in our CEO's podcast episode.
- Autonomous operation: Work independently with transparent company context.
- Remote work: Work from anywhere, serving clients across time zones.
- Team culture: We enjoy working together, playing board games synchronously, and attending off-site retreats globally (expenses paid).
Interview process:
Designed to assess leadership, scaling, and communication skills, primarily via asynchronous methods:
- 15-minute intro call about your experience and the role
- Strategic plan for scaling implementations and hiring
- Excel/SQL problem-solving exercise
- Deep dive with our CEO
Requirements:
- 5+ years SaaS implementation experience
- 3+ years working with SaaS finance data (revenue, invoicing, ARR)
- 3+ years managing teams of over 5 people
- Strong understanding of software development processes
Bonus points:
- Experience with GLs, CRMs, payment software
- Spreadsheet and API skills
- SQL mastery
Benefits:
- Unlimited vacation
- Flexible schedule and remote work
- Location-appropriate benefits (health/dental/vision in the US)
- Company retreats
- Competitive market-rate pay and benefits
Additional info:
- Seniority level: Director
- Employment type: Full-time
- Job function: Information Technology
- Industries: IT Services and Consulting