Head of Data and Analytics

Motability Operations; Bristol; On-site; GBP 80,000 - 110,000; Full time

Job summary

A leading mobility solutions provider is seeking a Head of Data and Analytics to guide data strategy and foster a culture of data excellence. The role involves building data capabilities, ensuring compliance with data regulations, and driving innovation in analytics. Ideal candidates will have proven leadership in data analytics and strong strategic thinking skills. Join this dynamic team promoting worry-free mobility solutions.

Benefits

Competitive rewards

Generous leave

Private medical insurance

Life assurance

Employee discounts

Qualifications

• Proven track record of senior leadership roles within data analytics.
• Extensive expertise in data management, modelling, statistical analysis, and visualisation techniques.
• Strong understanding of data privacy laws and regulations.
• Excellent communication skills, capable of articulating complex technical concepts to non-technical stakeholders.

Responsibilities

• Develop and champion a data strategy aligned with the company's objectives.
• Ensure access to cutting-edge data analytics capabilities and platforms.
• Lead and build the data capability across the organisation.
• Established KPIs for data and analytics initiatives.
• Collaborate with cross-functional teams, acting as a data advocate.

Skills

Leadership skills

Data management

Statistical analysis

Data privacy laws

Communication skills

Strategic thinking

Innovation

Job description

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About The Role

A new role in our Technology leadership, the Head of Data and Analytics is responsible for setting and driving the data strategy and fostering a culture of data excellence across MO. The roleholder will have the opportunity to shape and grow the data function both within Technology and across the organisation.

Their primary responsibility is to lead and build the data capability, ensuring that the business has the platforms and skillsets required to best leverage data and the right governance and ownership frameworks are in place. They are responsible for fostering data literacy and driving data initiatives in MO.

Responsibilities

• Data Strategy and Governance: Develop, execute and champion a comprehensive data strategy aligned with MO’s objectives and technology strategy. Establish and maintain a data governance and ownership framework, ensuring compliance with relevant regulations (e.g., GDPR, CCPA) and promoting data quality and integrity across the organisation.
• Data Analysis and Insights: Ensure that MO has access to cutting-edge data analytics capabilities, including the platforms, tools and resources required to analyse and generate insights from complex data sets. Enable local team adoption and use of new analytics tools and platforms.
• Technology and Infrastructure: Assess, implement, and manage data tools, software, and infrastructure to support the company's data requirements. Stay updated with emerging technologies and trends in data science, analytics, and business intelligence to drive continuous improvement. Assess and build ML and AI foundational capabilities in MO.
• Data Privacy and Security: Work in collaboration with Security & Legal to ensure all data handling processes adhere to industry best practices and legal requirements. Document and implement data privacy and security policies, including robust data protection measures to safeguard sensitive information.
• Performance Measurement and Reporting: Establish KPIs for data and analytics initiatives, monitor progress and success metrics regularly. Create and communicate updates on data-related performance, highlighting successes, challenges, and improvement opportunities.
• Stakeholder Collaboration: Collaborate with cross-functional teams, including engineering, product development, and data scientists. Act as a data advocate for MO, encouraging and driving data literacy and adoption across the organisation.
• Budgeting, Supplier and Cost Control: Prepare and manage the Data and Analytics department budget, control expenses, and optimise spending while maintaining high standards of service delivery. Manage department suppliers to ensure value for money and timely delivery, aligned with procurement strategies.
• Team Leadership: Lead, mentor, and inspire the Data and Analytics team, ensuring they have resources and support to excel. Foster a culture of innovation, accountability, and collaboration within the team and across departments. Define ways of working and standards for Data and Analytics in MO technology. Build new capabilities where gaps exist.

About You Minimum Criteria

• Proven track record of senior leadership roles within data analytics.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Extensive expertise in data management, modelling, statistical analysis, and visualisation techniques.
• Strong understanding of data privacy laws and regulations, with experience implementing governance frameworks.
• Excellent communication skills, capable of articulating complex technical concepts to non-technical stakeholders.
• Leadership qualities including strategic thinking, influencing, decision-making, and problem-solving.
• A passion for innovation, entrepreneurial mindset, and commitment to driving positive change through data and analytics.

About The Company

Motability Operations is a unique organisation, combining a strong sense of purpose with a commercial edge to provide worry-free mobility solutions to over 630,000 customers across the UK. We lease vehicles including cars, wheelchair accessible vehicles, scooters, and powered wheelchairs, with insurance, maintenance, and breakdown assistance included. We are the largest car fleet operator in the UK, purchasing around 10% of all new cars sold, and collaborate with a network of around 5,000 car dealers and major manufacturers.

Our values are:

• We find solutions
• We drive change
• We care

Benefits include competitive rewards, pension, generous leave, private medical insurance, car schemes, life assurance, health screenings, voluntary benefits, employee discounts, and more. We are committed to diversity and inclusion, providing disability access and flexible working options.