Head of Cyber Protection Operations

TN United Kingdom; Norwich; On-site; GBP 110,000 - 140,000; Full time

Job summary

A leading company seeks a Head of Cyber Protection Operations in Norwich. This role involves managing cyber protection capabilities, leading a global team, and ensuring the delivery of critical security functions. The ideal candidate will have extensive knowledge of cyber security and experience in a 24/7 operational environment. Competitive salary and benefits are offered, including a generous pension scheme and flexible working arrangements.

Benefits

Generous pension scheme: Up to 14% contribution from Aviva

29 days holiday plus bank holidays

Discounts on Aviva products and retailers

Up to £1,200 of free Aviva shares annually

Paid volunteering days and wellbeing support

Flexible benefits, including sustainability options

Qualifications

• Deep knowledge of Cyber Security concepts and technologies.
• Experience leading a global team in a 24/7 environment.
• Ability to communicate complex technical issues to diverse audiences.

Responsibilities

• Manage key cyber protection capabilities and oversee technical services.
• Lead a high-performing team and drive strategy and innovation.
• Sponsor cybersecurity projects and manage timelines and budgets.

Skills

Cyber Security concepts and technologies

Leadership in a global team

Communication of complex technical issues

Service level agreements and contract negotiations

Knowledge of NIST and ISO27001

Understanding of GDPR and DORA

Job description

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Head of Cyber Protection Operations, Norwich

Client: Aviva

Location:

Job Category: Other

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EU work permit required: Yes

Job Reference:

5b39a6a7aa74

Job Views:

4

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

Head of Cyber Protection Operations

The Head of Cyber Protection Operations is responsible for managing the operation of key cyber protection capabilities on behalf of the group. This role oversees teams running technical services to protect Aviva from cyber attacks, malicious insiders, and data loss within risk tolerance. Responsibilities include sponsoring security enhancement projects, ensuring timely and within scope/budget completion.

About the role:

This position provides strategic and operational leadership across Aviva’s cyber protection functions, ensuring delivery of critical security capabilities, risk management, and team empowerment in a dynamic threat landscape.

Lead a high-performing team of cyber and project professionals, driving strategy, innovation, and continuous improvement

Oversee daily operations of technical security functions, ensuring resilience, risk-awareness, and alignment with business needs

Sponsor and guide cybersecurity projects to successful delivery, managing timelines, scope, and budgets

Collaborate with stakeholders to assess and mitigate risks, maintaining a forward-looking cybersecurity roadmap

Manage team performance and financials, supporting broader investment planning

Skills and experience required:

• Deep knowledge of Cyber Security concepts and technologies
• Experience leading a global team in a 24/7 environment
• Ability to communicate complex technical issues to diverse audiences and manage external supplier relationships
• Experience with service level agreements, commercial engagements, and contract negotiations
• Knowledge of industry standards like NIST and ISO27001, and regulations such as GDPR and DORA

Benefits:

• Salary: £110,000 - £140,000 (national), £120,000 - £160,000 (London), depending on skills and experience
• Bonus: Up to 25% of annual salary, performance-dependent
• Generous pension scheme: Up to 14% contribution from Aviva
• 29 days holiday plus bank holidays, with options to buy or sell days
• Discounts on Aviva products and retailers
• Up to £1,200 of free Aviva shares annually through our Share Plan
• Supportive policies, including parental and carer’s leave
• Flexible benefits, including sustainability options
• Paid volunteering days and wellbeing support

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Inclusivity:

We welcome applications from all backgrounds and experiences. Even if you don’t meet every requirement, we encourage you to apply. We offer flexible working arrangements, including part-time and job-sharing options, and adapt to our employees’ needs.