Head of Customer Success at Contextual Mobile Advertising Platform

Grey Matter Recruitment; London; On-site; GBP 70,000 - 110,000; Full time

Job summary

A leading mobile contextual advertising platform seeks a Head of Customer Success to enhance its growth in London. The role involves leading the Customer Success team, defining strategies, and working closely with founders. Candidates should have extensive experience in account management within the Ad Tech industry.

Qualifications

• Solid background in client-facing roles within Ad Tech or agency.
• Ideally 6+ years in Account Management.

Responsibilities

• Lead the Customer Success function for a scaling mobile-first platform.
• Define strategy, refine processes, and drive excellence across Customer Success.
• Grow the Customer Success team.

Skills

Account Management

Communication

Data Interpretation

Programmatic Advertising

Mobile Experience

Job description

Social network you want to login/join with:

Head of Customer Success at Contextual Mobile Advertising Platform, London

col-narrow-left

Client:

Grey Matter Recruitment

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

ef0940d0006a

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

col-wide

Job Description:

Fantastic opportunity to lead the Customer Success function for a scaling mobile-first contextual advertising platform.

The Company:

• Founders have exited two ad tech companies previously
• Not reliant on IDFA tracking
• Clients include Apple, Amazon, Rovio
• 100% Year on Year growth

The Role:

The Head of Customer Success will play a pivotal role in the platform's growth and future.

• Work closely with the founders
• Define strategy, refine processes, and drive excellence across Customer Success
• Grow the Customer Success team

Desired Skills/Experience:

The Head of Customer Success should have a solid background in client-facing roles within the Ad Tech or agency space.

• Ideally 6+ years in Account Management
• Programmatic and/or Mobile experience desirable
• Ability to communicate effectively and interpret complex data