Head of Customer Data Strategy – UK & Ireland

LexisNexis Special Services Inc.; Cardiff; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

LexisNexis Risk Solutions across the UK & Ireland seeks a Head of Strategy for Customer Data Management to shape the future of our data-driven offerings. You will unite market insight, data governance and commercial priorities to define strategic direction and drive value for customers across the region.

This highly collaborative role translates complex data challenges into actionable roadmaps, working with product, technology and sales teams to turn opportunities into measurable outcomes while

Qualifications

• Experience in consumer data, data quality and master data management.
• Ability to translate customer needs into data-driven strategies.
• Strong stakeholder management and communication skills.
• Analytical with a mix of quantitative and qualitative insights.

Responsibilities

• Define and maintain the UK and Ireland strategy for Customer Data Management, including priority markets, customer needs, growth opportunities and competitive positioning.
• Use customer, market, regulatory and competitor insight to inform strategic choices and investment priorities.
• Shape compelling customer propositions and ensure they are supported by clear positioning, packaging and commercial models.
• Translate customer and market needs into strategic requirements for product, data, technology and operational teams.
• Develop business cases for new and enhanced capabilities, balancing immediate commercial opportunities with longer-term growth.
• Lead cross-functional initiatives that improve customer outcomes and support the continued development of scalable data solutions and services.
• Establish meaningful measures of customer value and proposition effectiveness.
• Support Sales, Pre-Sales and Marketing through clear value propositions, market insight, customer evidence and sector-specific narratives.

Skills

Data strategy

Data governance

Identity resolution

Data quality

Market strategy

Stakeholder management

Analytical skills

Communication

Job description

LexisNexis Risk Solutions across the UK & Ireland seeks a Head of Strategy for Customer Data Management to shape the future of our data-driven offerings. You will unite market insight, data governance and commercial priorities to define strategic direction and drive value for customers across the region.

This highly collaborative role translates complex data challenges into actionable roadmaps, working with product, technology and sales teams to turn opportunities into measurable outcomes while