Head of Credit Risk

JR United Kingdom; Basildon; Hybrid; GBP 120,000 - 135,000; Full time

Job summary

A leading company in sustainable home services seeks a Head of Credit Risk to oversee the credit risk function in the expanding consumer finance business. This senior role involves setting strategies, leading a team, and managing risks across the UK, Germany, Spain, and France. The successful candidate will possess extensive credit risk experience, strong communication skills, and a commitment to corporate values.

Benefits

25% bonus potential

£8,500 cash allowance

Private medical care for you and your family

10% matched pension

Travel opportunities across the UK and Europe (costs covered)

Qualifications

• 10+ years in credit risk or lending, including 3–5 years in senior leadership.
• Experience with retail consumer finance, especially point-of-sale loans.

Responsibilities

• Set and execute credit risk strategy across multiple countries.
• Lead a team of credit risk professionals.
• Monitor portfolio quality and develop risk mitigation strategies.

Skills

Credit Risk Metrics

Decisioning

SQL

Excel

SAS

Python

Education

Bachelor’s degree in Finance or Economics

Master's degree or certifications (FRM, PRM, CFA)

Job description

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? HomeServe Consumer Finance are recruiting for a Head of Credit Risk to join our expanding team!

? Location: Commutable to London (2 days in the office) and regular travel to our UK, German, Spanish and French locations

? Full Time | Senior Leadership

?Salary: Up to £135,000 with excellent benefits such as 25% bonus potential, car or £8,500 cash allowance, private medical care for you and your family and a 10% matched pension.

Lead the future of sustainable home finance at one of Europe’s top home services companies.

HomeServe Consumer Finance is seeking a strategic and forward-thinking Head of Credit Risk to lead and shape the credit risk function of our growing consumer finance business. Operating across the UK, Germany, Spain and soon France, this is a unique opportunity to drive growth while managing risk in a fast-paced, high-impact environment.

? About Us

HomeServe is a leading international provider of home repairs, energy efficiency solutions, and residential infrastructure services. With revenues of ~£1bn, operations in 7 countries, and over 6,000 employees, we’re on a mission to become Europe’s trusted leader in sustainable home efficiency. Backed by Brookfield Infrastructure, we’re scaling our consumer finance capabilities to meet growing demand for green home upgrades.

? The Role

As Head of Credit Risk, you’ll be a key member of the HomeServe Finance senior leadership team. Reporting to the CEO of Consumer Finance, you will:

• Set and execute our credit risk strategy across UK, Germany, Spain, and France.
• Own the entire credit lifecycle—from acquisition to collections.
• Define credit policies and oversee governance structures.
• Lead a growing team of credit risk professionals.
• Monitor portfolio quality and develop risk mitigation strategies.
• Work cross-functionally with product, technology, compliance, and finance.
• Represent credit risk to funding partners, including Barclays Capital Markets.

What We’re Looking For

Experience & Education

• 10+ years in credit risk or lending, including 3–5 years in senior leadership.
• Proven success in credit policy, portfolio monitoring, and regulatory compliance.
• Extensive experience with retail consumer finance, especially point-of-sale loans.
• Bachelor’s degree in a relevant field (e.g., Finance, Economics) – essential.
• Master's degree or certifications (FRM, PRM, CFA) preferred.
• Experience running credit functions abroad (Germany, Spain, France etc.) is a bonus

Skills & Tools

• Deep understanding of credit risk metrics and decisioning.
• Proficiency in Excel, SQL, SAS; Python is a plus.
• Knowledge of FCA, GDPR, IFRS 9, and industry risk frameworks.

Leadership & Culture Fit

• A natural leader who thrives in dynamic, cross-functional environments.
• Strong communicator, able to convey complex credit topics clearly.
• Aligned with our values of Courage, Persistence, and Integrity.

? Why Join Us?

• Be a part of a purpose-driven company enabling the green transition at home.
• Work with a collaborative team focused on innovation and impact.
• Hybrid working with flexible office/home arrangements.
• Travel opportunities across the UK and Europe (with costs covered).