Head of Creative Operations Breaking Through. Big moments. Bold moves. Real impact, together.

Theinsideout; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Head of Creative Operations to lead their global in-house creative studio in London. This pivotal role combines operational leadership with a vibrant creative culture, ensuring that project workflows are optimized and that teams can focus on delivering their best work. With a commitment to clarity and service, the successful candidate will play a key role in fostering an environment where creativity thrives. This position offers a hybrid working model, allowing for a balance of in-office collaboration and flexible work arrangements, making it an exciting opportunity for those passionate about both creativity and operations.

Qualifications

• Experience in leading creative teams and optimizing workflows.
• Strong background in project management and operational processes.

Responsibilities

• Oversee project managers and ensure smooth operational processes.
• Champion clarity and transparency across project lifecycles.

Skills

Leadership

Project Management

Operational Optimization

Creative Strategy

Education

Bachelor's Degree in Management or Creative Fields

Job description

We’re looking for a Head of Creative Operations to join our global in-house creative studio in London.

This leadership role oversees our project managers, account managers, traffic managers, and coordinators—ensuring our processes run smoothly, our people are set up for success, and our creative teams can focus on doing their best work.

You’ll be responsible for optimizing the way work flows through the studio, from intake to delivery. You’ll bring structure without adding bureaucracy, and you’ll champion clarity, transparency, and service mindset across every stage of the project lifecycle. This role offers a blend of operational leadership and creative culture, suited for someone who is equally passionate about both.

Oliver Wyman embraces a hybrid working policy, expecting the successful applicant to work a minimum of 3 days a week in our London office.

The weekly contracted hours for this role are 40 hours per week