Head of Creative Operations

Beauty Pie; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Join a pioneering beauty and wellness buyers’ club that is reshaping the industry. As a key player in the creative production team, you will lead efforts to deliver exceptional content across multiple platforms. This role offers a dynamic work environment where innovation meets collaboration, allowing you to make a significant impact. With a focus on quality and creativity, you will manage production schedules and budgets while mentoring a talented team. Embrace the opportunity to work in a hybrid model, balancing in-office collaboration with flexibility, all while contributing to a culture that values diversity and inclusion.

Benefits

Free Membership to Beauty Pie

25 days holiday & birthday off

Private Medical Insurance

Menopause support

£2,500 for fertility journey after 2 years

Qualifications

• Extensive hands-on experience in creative production.
• Proven ability to manage complex production schedules and budgets.

Responsibilities

• Lead the creative production team in delivering high-quality content.
• Oversee production management from development to delivery.

Skills

Creative Production

Project Management

Leadership

Problem-Solving

Communication

Education

Bachelor's Degree in a relevant field

Tools

Asana

Job description

We’re Beauty Pie. We’re the world’s first luxury beauty and wellness buyers’ club. And we’re disrupting the beauty industry, one face cream at a time.

Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie.

So, what will you be doing?

• Reporting to the Creative Director, you will lead the creative production team in delivering high-quality content across all platforms
• Oversee the production management status of projects from development, preparation, production, and post-production to delivery
• Closely collaborate with channel teams to align production goals with brand objectives
• Evaluate incoming briefs and make sure they are implemented and accommodated into the production pipeline, communicating deadlines and ensuring the smooth running of the content pipeline
• Develop and manage production schedules to ensure timely delivery of projects
• Monitor the progress of production and offer solutions to any production management problems that may arise
• Oversee the production budget, including drafting and negotiating project budgets, schedules, cash-flow and production plans
• Manage, develop and mentor a team of producers
• Source and manage vendor and freelancer relationships where needed to optimise resources
• Implement efficient workflows to streamline production processes
• Identify issues before they become problems, coming up with solutions and
• implementing them
• Ensure adherence to brand guidelines and creative standards across all outputs
• Oversee the implementation of the company policies and risk assessments on all of the productions
  
  
  

We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you’re aligned to our values, excited about the opportunity, and you’re really good at what you do (even if you don’t tick all the boxes) apply anyway!

• Proactive, ambitious and energetic producer, looking for the opportunity to make your mark and achieve something remarkable
• Extensive hands-on experience in creative production
• Experience with content for digital channels, both highly-produced and shot on a phone
• Proven ability to manage complex production schedules and budgets
• Strong leadership and team management skills with a track record of developing production talent and building high-performing teams
• Expertise in production and project management tools and software, including Asana
• Strong awareness of commercial drivers within the business and industry
• Experience of leading change and introducing new ways of working including new technology and processes
• Exceptional organisational, multitasking and prioritisation abilities with the ability to work well under pressure
• Meticulous attention to detail and commitment to quality
• Experience working with both in-house teams and external vendors
• Strong problem-solving and decision-making skills, solution-oriented with a flexible and adaptable skillset and the ability to see the big picture
• Excellent communication and collaboration abilities
• Passion for delivering innovative and impactful content
• Flexible and resilient with the ability to work in a fast-paced environment
• Experience in beauty and startups is ideal
  
  
  

What makes someone ‘Beauty Pie’?

Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us:

• Bring Your ‘A’ Game: Take ownership & accountability. Make sh*t happen. Grow. Support. Evolve. Invent. Be open-minded.
• Be Intelligently Rebellious: Challenge the status quo. Push boundaries. Embrace change. Think BIG.
• Be Customer Obsessed: Listen & learn. Take ownership. Act fast. Be humble & empathetic. Build & keep trust. Be grateful for feedback.
• It’s All For One (& One For All): Take advantage of collective intelligence. Act with integrity. Support & challenge. Embrace individuality. Do right by our company, our members, our colleagues & our environment.
  
  
  

We’re committed to diversity & inclusion

As a business that’s based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives.

We’ve got a long way to go, but here’s how we’re doing as of June 2024:

Employees who identify as female: 68%

Employees from minority ethnic backgrounds: 28%

Employees who identify as living with a disability: 10%

Employees who identify as female in our Product Engineering teams: 32%

Employees who identify as LGBTQIA+: 13%

A bit about our ways of working

We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done.

We operate on a hybrid model, with a minimum of three days in the office each week— with some roles requiring more which will be outlined in the job spec.

This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for.

Your piece of the Beauty Pie:

Life & Balance

• Free Membership to Beauty Pie + discount off our products
• 25 days holiday & your birthday off / 22 vacation days for the US team
• Flexible bank holidays
• Equal leave for all new parents regardless of gender or personal circumstances
  
  
  

Health & Wellbeing

• Private Medical Insurance
• Menopause support
• £2,500 / $2,500 to spend on your fertility journey after 2 years service
• 10 therapy sessions through AXA PPP
  
  
  

So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team.

Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership.

Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process.