Head of Corporate Services Community Accommodation Service (Ref: 13056)

HM Prison and Probation Service; York and North Yorkshire; On-site; GBP 100,000 - 125,000; Full time

Job summary

A government agency in the UK seeks a leader for its corporate services in York and North Yorkshire. This role involves managing business planning activities and ensuring alignment with probation policies. Responsibilities include developing regional strategies, monitoring budgets, and improving service delivery. Ideal candidates will have strong leadership skills, experience in governance, and a commitment to diversity and inclusion in the workplace.

Benefits

Access to learning and development

Flexible working options

Civil Service pension

Annual Leave

Public Holidays

Qualifications

• Understanding of probation policies and procedures across the organization.
• Experience in corporate governance and budget management.
• Ability to develop and deliver effective corporate services.

Responsibilities

• Lead and deliver high quality corporate services for the region.
• Accountable for the development and delivery of the Regional Business Plan.
• Monitor and control the overall use of the regional budget.

Skills

Leadership

Communication

Business Planning

Policy Compliance

Job description

This post is responsible and accountable for leading and delivering high quality corporate services on behalf of the Regional Probation Director. As a member of the Senior Management Team, the post holder is required to lead effective Business Planning activity and National Probation Service (NPS) corporate functions, manage and direct business partner activity within the region and take full responsibility for ensuring critical business services across the region are strategically aligned. This post will be responsible for providing services that directly support front line operational staff. An understanding of the wide range of probation policies and procedures across the organisation is required.

Key Responsibilities

• Accountable for the development and delivery of the Regional Business Plan and business risk registers, with overall responsibilities for implementation.
• Accountable for ensuring corporate governance is embedded, monitored and reviewed in the region.
• Accountable for delivering all objectives within delegated budget including for specific programmes of work (e.g. regional learning and development budget).
• Monitor and control the overall use of the regional budget, ensuring there are appropriate governance frameworks in place to promote accountability.
• Responsible for ensuring management information systems are in place to monitor, analyse and report on corporate performance across the region identifying operational, resource or organisational issues that may impact on performance or increase business risk (e.g. Health and safety, Learning and development).
• Lead business partner activity across the region, taking a collaborative approach and ensuring the Regional Probation Director is updated with timely progress reports.
• Lead Business Manager activity across the NPS region ensuring compliance with policy and process in corporate activities.
• Lead the development of regional corporate support systems, policies and processes in response to business need in order to review and assess effective practice in business services.
• Responsible for ensuring the delivery of strategic employee communications utilising a range of techniques to suit the needs of the audience, the message and the objectives of active engagement.
• Provide leadership and management of the Regional Complaints Team ensuring compliance with policy and process.
• Identify opportunities for more efficient delivery of business services and develop proposals to convert those opportunities into new ways of working.
• Ensure effective HR systems are in place to manage and develop staff in line with organisational HR policies and procedures in order to achieve performance objectives and enhance productivity.
• Liaise with staff to receive, collate and analyse corporate performance information, developing systems and compiling reports as necessary.
• Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance.
• Plan, implement and manage systems for the exchange of sensitive information, data and intelligence.
• Accountable for ensuring all risk assessments are undertaken in line with Health and Safety and staff are made aware of their personal responsibility to ensure Health, Safety & Fire compliance.
• Lead a culture within the region that promotes equality and values diversity through the effective development and implementation of systems, policies and processes.
• The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re‑examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Selection Behaviours

• Communicating and Influencing
• Delivering at Pace
• Changing and Improving
• Managing a Quality Service
• Working Together
• Leadership

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

Artificial Intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection Process Details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience. For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. See our vetting charter. People working with government assets must complete baseline personnel security standard checks.

Nationality Requirements

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service