Job Description
The Construction Industry Practices Manager is a new global leadership role that leverages Chubb's existing strong interest in Construction business. The role aims to unify our capabilities to create a more consistent and compelling proposition for Construction clients worldwide.
The individual will oversee the P&C proposition across targeted lines of business, working with line of business leaders to develop an integrated product and service offering. This includes specialist underwriting processes, expertise, and technology development tailored for Construction clients across all COG regions.
The role reports to Alex Forrest, Head of Middle-Market and Industry Practices, COG P&C, with dotted line reporting to each Line of Business head in the target lines.
The key responsibilities include:
- Define best practices and operational procedures for the Practice.
- Serve as the distribution contact for construction-related business across multiple lines, consolidating reports, thought leadership, and cross-line solutions, including facilities.
- Collaborate with Line of Business leaders to develop underwriting strategies that drive financial results.
- Work with leadership to determine the resourcing needs for specialized field underwriting.
- Support field underwriting and data management, liaising with Risk Engineering and Claims to integrate data flows into underwriting processes.
- Implement technology solutions to streamline internal and external customer journeys, including no-touch underwriting and broker-led facilities management.
- Coach and lead Regional Managers, supporting strategic development and operational delivery.
- Delegate authority to regional multi-line construction underwriters where appropriate.
- Coordinate across Risk Engineering, Claims, and Marketing to meet Construction Industry needs.
- Deliver strategic annual plans and forecasts in collaboration with Finance, Regions, and Industry Practices.
- Drive new product development, providing technical input and managing delivery across technical, marketing, training, and compliance aspects.
- Prepare and present Strategic and Portfolio Review materials at regional and COG levels.
- Manage audit requirements related to construction business.
- Assist with reinsurance treaty renewals, including data preparation and liaising with reinsurance partners.
- Develop and deliver technical training programs specific to construction, including one-on-one training.
- Collaborate with market partners, customers, and industry associations.
- Create thought leadership articles for internal and external audiences.
- Develop and manage referral processes to support practice growth.
Qualifications
Required:
- Insurance Certification
- University Degree
Experience:
- Experience in CAR/EAR, Casualty, EIL, PI, Marine, and Cyber lines in underwriting or broking.
- Knowledge of reinsurance markets and treaty structures.
- Portfolio management, including planning, forecasting, and strategic planning.
- Experience managing multinational insurance programs.
- Strategic thinking skills.
- Experience deploying training and development programs.
- Proven ability to manage workloads in highly service-driven roles within the insurance industry, with solutions-oriented mindset.