Head of Compliance

Concept Housing Association; Birmingham; On-site; GBP 55,000 - 75,000; Full time

Job summary

A housing association in Birmingham is seeking a Head of Compliance to lead their compliance function, ensuring all legal and regulatory obligations are met. The successful candidate will develop compliance policies, oversee audits, and work closely with senior management and external partners to enhance safety outcomes for residents. Strong leadership and relevant qualifications in property management are essential. This role offers a comprehensive benefits package including a pension scheme and private medical insurance.

Benefits

Company pension scheme

Life assurance (four times salary)

Private medical insurance

Salary exchange for an electric car

Employee assistance programme

Qualifications

• Proven ability to lead compliance functions effectively.
• Strong understanding of health and safety principles.
• Experience managing teams and external contractors.

Responsibilities

• Develop and manage compliance policies and procedures.
• Oversee compliance audits and performance reporting.
• Build relationships across the organization and external partners.

Skills

Leadership

Regulatory compliance

Contract management

Health and safety awareness

Education

Relevant advanced qualification in property management or similar (e.g. RICS, CIOB)

Job description

Main Purpose of the Role

The Head of Compliance serves as the strategic lead for the compliance function, working closely with the Director of Property Services to ensure a proactive and a robust compliance service. This role is critical in ensuring that all legal, statutory, contractual, and regulatory obligations are met.

As the postholder you will develop a culture that consistently delivers a high-quality service, prioritising safe outcomes for our residents and stakeholders. In this role you will oversee compliance audits and monitor systems to maintain accurate record keeping, and ensure all asset information supports regulatory compliance and our asset management objectives.

Collaboration is key, as the Head of Compliance you will work closely with our senior management team and our external partners. The role also involves producing regular performance reports and embedding key performance indicators to demonstrate compliance. Your ability to lead and develop skills within the team will be essential.

Key Responsibilities

You will be responsible for the continuous development of policies, procedures, and processes that enhance safety and compliance. A key part of your role will be to ensure a robust contract management framework is in place, supported by clear performance metrics and reporting.

Your ability to translate complex technical advice into practical guidance will be essential, enabling colleagues, residents, and stakeholders to understand and act on compliance requirements. You will also oversee the maintenance of asset management data, ensuring records are accurate and systems deliver effective management information.

Building strong relationships across the organisation and with external partners will be vital to maintain a culture of compliance. You will champion service improvement, identify innovative solutions and contribute to wider projects that support asset safety, maintenance, and financial sustainability.

As Head of Compliance, you will lead a team of managers and officers to ensure statutory compliance is maintained company wide. You will work collaboratively with colleagues to deliver consistent and safe outcomes while also overseeing contractor relationships, ensuring that all external arrangements meet expected standards through regular auditing and performance checks.

In addition, you will deputise for the Director of Property Services when required and attend board or committee meetings to provide strategic input and updates on compliance performance.

The desirable skills and experience for this role are:

• A relevant advanced qualification in property, estates management, facilities, surveying, or similar e.g. RICS, CIOB

• Awareness of asset management principles

• Awareness and experience of health and safety principles in a compliance orientated environment.

Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible.

If you have any questions or would like an informal chat about the role of Head of Compliance, please [e-mail] our customer services line on 0121 455 7333.

What we can offer in return

• Company pension scheme
• Life assurance (four times salary)
• Private medical insurance
• Salary exchange for an electric car (dependent on eligibility)
• Other leave – bereavement leave, life events, emergency days, birthday (if it - falls on a weekday)
• Christmas office closedown days
• Employee reward portal
• Employee referral scheme
• Enhanced maternity / paternity pay
• Mileage allowance
• Employee assistance programme

Inclusive Culture:
We are an equal opportunities employer, and all applications are considered based on role requirements, regardless of gender, nationality, ethnicity, marital status, age, disability, sexual orientation, or religious belief.