Head of Community Food Membership & Growth

FareShare Cymru; Carmarthen; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid working

Job summary

FareShare Cymru in Wales is seeking a Community Food Members Lead to grow our network of CFMs and lead the membership team. You will recruit CFMs, provide line management, and drive the social impact of surplus food across Wales.

You will work from our Cardiff warehouse and home, with occasional travel around Wales and to events. The role requires strong data skills, stakeholder engagement, and a collaborative approach to expand our reach.

Qualifications

• Experience delivering programmes to meet targets in the charity sector.
• Experience building and managing partner and membership relationships.
• Experience providing line management and team development.
• Experience analysing data, monitoring performance and reporting.
• Experience working across teams to deliver operational objectives and projects.

Responsibilities

• Develop and lead the CFM recruitment strategy to grow CFMs in line with growth targets.
• Provide line management and support to the Project Officer who is working on expansion into West Wales and to the Admin and Support Officer.
• Recruit and sign-up new CFMs and achieve recruitment and income generation targets in line with the FareShare Cymru strategy.
• Provide account management to existing CFMs in South East Wales and support them to develop their food projects.
• Identify gaps in our coverage of the region and actively support lead generation and the recruitment of CFMs in priority areas.
• Develop new relationships and partnerships in order to facilitate CFM recruitment and to maximise the social impact of the surplus food being redistributed.
• Ensure all CFM records are maintained
• Work with the operations team to develop the delivery schedule as needed to accommodate new members and expanding to new areas.
• Develop and implement a CFM retention programme/ membership programme.
• Work with the membership team, Food Sourcing and Logistics Lead and Head of Development to ensure maximum throughput of food surplus food, developing work to achieve this as necessary.

Skills

Relationship management

Data analysis

Communication

Staff development

Problem solving

Organisational skills

IT literacy

Tools

Power BI

Salesforce

Microsoft Dynamics

Microsoft Office

Job description

FareShare Cymru in Wales is seeking a Community Food Members Lead to grow our network of CFMs and lead the membership team. You will recruit CFMs, provide line management, and drive the social impact of surplus food across Wales.

You will work from our Cardiff warehouse and home, with occasional travel around Wales and to events. The role requires strong data skills, stakeholder engagement, and a collaborative approach to expand our reach.