Head of Communications and Marketing

Right There; Glasgow; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Right There is seeking an ambitious communications leader in Glasgow to guide marketing, communications, PR, public affairs and digital activity. You will sharpen our brand, illuminate our impact and strengthen trust with the communities we serve.

The role sits on the Senior Management Team, shaping strategy and building a clear, authentic voice. You will lead a diverse, high-performing team and embed ethical, accessible communications across platforms.

Qualifications

• You will have led integrated, multi-channel activity across digital, social media, PR, content and campaigns.
• You can translate strategy into high-quality work that reaches audiences and delivers measurable results.
• You bring strong editorial judgement and experience of shaping brands, messages and media relationships.
• You use insight and analytics to improve performance and ensure communications are accessible, ethical and appropriate for sensitive subject matter.
• You are a motivating and inclusive leader with compassion, curiosity and a genuine belief in the power of people's stories.

Responsibilities

• Set the strategic direction for communications, public affairs and supporter engagement, building Right There’s profile, influence and connection with the people and communities we want to reach.
• Turn organisational priorities into clear, audience-led plans and deliver an integrated marketing and communications strategy with meaningful measures of awareness, engagement, influence and support.
• Lead policy, press and public affairs activity so Right There is recognised as a credible voice and contributes meaningfully to debates affecting the people we support.
• Shape internal communications, develop our website and content strategy, and make it easy for colleagues, supporters and communities to understand our priorities, programmes and impact.
• Develop a creative, high-performing team and set clear standards so communications are accessible and ethical.

Skills

Integrated multi-channel leadership

Strategic communications planning

Editorial judgement

Analytics and insight usage

Inclusive leadership

Job description

About The Role

Are you an ambitious communications leader who wants your work to change lives? If the answer is yes, this could be the opportunity you have been waiting for. Bring your creativity, judgement and leadership to Right There and help make our impact impossible to ignore.

For over 200 years, Right There has helped prevent people becoming homeless and keep families together across Scotland. Last year alone, over 4,000 people received the support they needed to stay in their homes and close to the people they love. We have a proud history, an urgent mission and the ambition to reach even further. Now we need an exceptional communications leader to illuminate our work, strengthen trust in Right There and inspire the support that will make even greater impact possible.

This is a high-profile leadership opportunity at the heart of Right There. As a member of our Senior Management Team, you will influence organisational strategy, shape how Scotland understands our work and build the audiences, profile and support we need to achieve lasting change.

You will have the freedom and influence to strengthen our brand, bring our impact vividly to life and ensure that the voices and experiences of the people we support are heard with care and authenticity. This is an ambitious role with the scope to build understanding, challenge assumptions and use outstanding communications to help create lasting change.

Your role

Your first opportunity will be to bring our marketing, communications, PR, public affairs and digital activity together behind Our compelling vision. You will give Right There a clearer, stronger and more distinctive voice, while ensuring that everything we communicate remains rooted in the real experiences of the people we support.

• Setting the direction. You will set the strategic direction for communications, public affairs and supporter engagement, building Right There's profile, influence and connection with the people and communities we want to reach.

• Joining up our activity. You will turn organisational priorities into clear, audience-led plans and deliver an integrated marketing and communications strategy with meaningful measures of awareness, engagement, influence and support.

• Building our voice and influence. You will lead policy, press and public affairs activity so Right There is recognised as a credible voice and contributes meaningfully to debates affecting the people we support.

• Connecting people to our work. You will shape internal communications, develop our website and content strategy, and make it easy for colleagues, supporters and communities to understand our priorities, programmes and impact.

• Leading with care and confidence. You will develop a creative, high-performing team and set clear standards so communications are accessible and ethical.

What you bring

You will already be an accomplished leader in marketing, communications or PR, ideally within a charity or social-purpose organisation, and you will be ready to bring that experience to a mission with real urgency. You will combine strategic ambition with humanity: making thoughtful decisions, building respectful relationships and creating communications that honour the dignity, strengths and experiences of the people we support.

• You have led integrated, multi-channel activity across digital, social media, PR, content and campaigns.

• You can translate strategy into high-quality work that reaches audiences and delivers measurable results.

• You bring strong editorial judgement and experience of shaping brands, messages and media relationships.

• You use insight and analytics to improve performance and ensure communications are accessible, ethical and appropriate for sensitive subject matter.

• You are a motivating and inclusive leader with compassion, curiosity and a genuine belief in the power of people's stories.

Our offer

This is a full-time role working 35 hours per week, Monday to Friday. You will be based at 15 Dava Street in Glasgow, with a hybrid approach that combines around three office days each week with flexibility to work remotely. Our offer includes six weeks' annual leave pro rata, rising to eight weeks after your first year, membership of the People's Pension, a cycle-to-work scheme and the option to purchase or sell annual leave.

About Us

We are a charity that recently celebrated 200 years of standing alongside people in Scotland. Last year we supported over 4,000 people to stay in their homes and stay connected to the people they love.