Head of Communication - Savings

OneSavings Bank PLC; Wolverhampton; Hybrid; GBP 70,000 - 80,000; Full time

Job summary

A leading bank seeks a Head of Communications to develop marketing strategies for their Savings brands. This permanent role offers a competitive salary of £70,000 to £80,000 with enhanced benefits and a hybrid working model. Candidates should have extensive experience in marketing communications, particularly within the financial sector.

Benefits

Enhanced family-focused benefits

Annual bonus opportunity

Qualifications

• Strong experience in external communication programmes.
• Previous marketing/communications experience in Financial Services.
• Knowledge of regulatory requirements related to marketing.

Responsibilities

• Develop and deliver marketing communications strategy.
• Engage with stakeholders, customers, and third parties.
• Ensure all communications align with business objectives.

Skills

Communication skills

Organizational skills

Team collaboration

Job description

About the team

Our marketing team plays a vital role in promoting OSB and all our services. This in turn helps us work towards our vision to become our customers' favourite bank; one that delivers its very best, challenges convention and opens doors that others can't.

The Savings Marketing Team has a clear purpose to create and deliver excellent Direct-to-Customer marketing campaigns and communications for the Group’s savings brands that help engage and retain customers. The team are also responsible for developing and delivering compelling content relating to our products, propositions and customer needs.

What you will be doing?

As the new Head of Communications - Savings, you will be responsible for the effective development and delivery of marketing communications strategy for the Group’s Savings brands’ with regular exposure to all levels within the company.

Your responsibilities will include:

• Ensuring that the savings communications strategy is developed and brought to life, engaging with all stakeholders including customers and third parties.
• Developing the case for required budget to meet approval requirements and ensure that activities are evaluated post initiative against the business case to build learnings back into the marketing plan and deliver continual optimisation of activity.
• Supporting the development and delivery of customer communications for both business and regulatory change.
• Establishing relationships with teams across the group to ensure that plans are relevant and match the needs of our target customer segments.
• Working with stakeholders to develop key messages across all audiences, in support of both the customer and business strategies.
• Embedding customer insight at the heart of all communications initiatives, ensuring customer need is central to communications delivered.
• Supporting the business’s overall brand image through positive, focused and measured communications.
• Ensuring effective deployment of all offline and online marketing capabilities in order to secure target results at lowest possible cost.

What's in it for you?

The Head of Communications role is being offered on permanent basis and salary being offered is £70,000 - £80,000

• Enhanced family-focused benefits
• Hybrid-working – 3days in the office, 2 days at home
• Annual bonus opportunity

Please use this link to see the fantastic benefits available at OSB:

https://www.osb.co.uk/careers/overview

About us

OSB Group is a specialist mortgage lender and retail savings bank. Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment!

Do you have the skills?

We are looking for talented individuals who have the experience and knowledge set out below:

• Strong experience in the design and implementation of wide-ranging external communication programmes is essential
• Previous marketing/communications experience within the Financial Services industry is essential
• Detailed knowledge of the techniques required to plan and deliver robust communications programmes is essential
• Specialist knowledge of the regulatory requirements relating to TCF, marketing and communications is essential
• Excellent, interpersonal verbal and written communication skills, with the ability to lead influence, challenge and inspire are essential
• Proven organisational skills and the ability to manage several projects simultaneously are essential

Next steps

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Still on the fence? Hear from our team or explore our process: OSB Careers

Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational – inclusive any individual reasonable support required. We want to bring out the best in you!

Diversity, Equity & Inclusion

Not sure if you meet the spec? Let us decide.

Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don’t feel like you need to check every box to apply for a role internally.

We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.