Head of Commercial Strategy & Growth

Mode-Labs; Oxford; Hybrid; GBP 75,000 - 85,000; Full time

Benefits offered by this job

Employee share‑option scheme

25 days paid leave

Company pension matched 5%

Group life & legacy cover

Discretionary training allowance

Volunteer day per year

Travel-to-work loan

Flexible working

Job summary

Mode Labs, based in Oxford, seeks a commercially minded leader to own commercial strategy, customer development and revenue forecasting as the company moves from trials to paid adoption. You will collaborate with the CEO, CTO and product team to align customer needs with the product roadmap and commercial priorities.

You will start hands-on as a senior individual-contributor and lead the forthcoming commercial team as demand scales, shaping pricing, marketing collateral, and partnerships across

Qualifications

• Extensive experience in B2B commercial or technical sales for complex products.
• Proven track record launching new technical offerings into revenue.
• Experience selling to technical or senior stakeholders.
• Strong relationship-building and multi-stakeholder credibility.
• Ability translating market evidence into product or roadmap decisions.
• CRM, pipeline management, revenue forecasting and metrics.
• Pricing, business cases, proposals, contracts and negotiations.
• Experience supporting customer trials and pilots with clear criteria.
• Willingness to work hands-on with customers and teams.

Responsibilities

• Own the commercial strategy for the UK water and environmental-monitoring market.
• Build and convert pipeline from early engagement through paid beta trials to purchase.
• Lead customer discovery, proposals, pricing and negotiations.
• Refine revenue model, pricing, recurring revenues, margins and LTV.
• Translate customer needs into prioritised product roadmap with CTO.
• Define structured customer-requirements process.
• Develop marketing strategy and sales collateral from beta evidence.
• Define CRM, sales process, qualification criteria and forecasting.
• Plan for scalable customer-support and service model.
• Recruit and structure wider sales team as demand grows.

Skills

Business development

Strategic selling

Customer discovery

Pricing strategy

Forecasting

CRM

Education

Relevant degree or equivalent

Tools

CRM software

Microsoft Excel

Job description

Mode Labs, based in Oxford, seeks a commercially minded leader to own commercial strategy, customer development and revenue forecasting as the company moves from trials to paid adoption. You will collaborate with the CEO, CTO and product team to align customer needs with the product roadmap and commercial priorities.

You will start hands-on as a senior individual-contributor and lead the forthcoming commercial team as demand scales, shaping pricing, marketing collateral, and partnerships across