Head of Commercial Growth & Operations

University of Sussex Students' Union; Stanmer; On-site; GBP 65,000 - 90,000; Full time

Job summary

University of Sussex Students' Union is seeking a strategic Head of Commercial Operations to lead our trading portfolio and drive commercial growth while delivering inclusive, student-focused services. You will provide senior leadership across commercial operations and events, identifying new income streams and optimizing financial plans to ensure sustainability.

You will build strong partnerships, manage external contracts, foster a high-performance culture, and champion equality, diversity and

Qualifications

• Proven track record in strategic commercial leadership, delivering revenue growth and operational excellence.
• Experience scaling trading portfolios and managing diverse revenue streams.
• Ability to lead cross-functional teams and foster inclusive service delivery.

Responsibilities

• Lead and develop the Union's trading portfolio and commercial services to drive growth and financial sustainability.
• Provide strategic direction across commercial operations, events, and customer service, ensuring high standards and student focus.
• Identify new income streams, manage financial plans, budgets and performance targets, and build external partnerships.
• Champion equality, diversity and inclusion across all services and contracts and support strategic planning and risk management.

Job description

University of Sussex Students' Union is seeking a strategic Head of Commercial Operations to lead our trading portfolio and drive commercial growth while delivering inclusive, student-focused services. You will provide senior leadership across commercial operations and events, identifying new income streams and optimizing financial plans to ensure sustainability.

You will build strong partnerships, manage external contracts, foster a high-performance culture, and champion equality, diversity and