Head of Commercial and Operations (AWDO-P13373) in Kingston upon Thames)

AWD online; Greater London, Kingston upon Thames; Hybrid; GBP 43,000; Full time

Job summary

An established industry player seeks a Head of Commercial and Operations to lead strategic planning and development. This role requires significant experience in delivering high-quality services and successful commercial projects, particularly within charities or member-based organizations. You will oversee the diversification of income through commercial opportunities and ensure alignment with the organization's strategic objectives. Join a dynamic team where your leadership will shape the future of the organization and make a meaningful impact in the community.

Benefits

Flexible Working

Annual Leave - 25 days

Birthday Leave

Community Action Policy

Enhanced Maternity & Paternity Pay

Employee Assistance Programme

Eyecare Support

Pension Scheme

Free Tea/Coffee

Training and Personal Development Opportunities

Qualifications

• Significant experience in delivering successful commercial projects in charities.
• Demonstrated experience of staff management and recruitment.

Responsibilities

• Lead, manage, and develop the Commercial and Operations departments.
• Provide strategic management to support the organisation's financial affairs.

Skills

Staff Management

Financial Acumen

Strategic Planning

Stakeholder Engagement

Performance Management

Education

Professional Development in Leadership or Management

Job description

Head of Commercial and Operations with significant experience of delivering high quality services and successful commercial projects in charities and/or member-based organisations, excellent staff management / leadership and recruitment skills and good financial acumen is required for a well-established organisation based in Kingston Upon Thames, Surrey.

Supporting Personal Statement Required: As part of the shortlisting process, you need to complete a personal statement detailing what skills and experience you would bring to the role. Your statement should make particular reference to how you meet the person specification requirements (no longer than two pages). Please attach the cover letter to the top part of your CV document or as a separate attachment.

SALARY: £42,097 per annum + Excellent Benefits (see below)

LOCATION: Hybrid working 3 days in Kingston Upon Thames, Surrey (KT1) and the remaining time from home

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Core hours are 10am – 4pm, Monday to Friday

JOB OVERVIEW

We have a fantastic new job opportunity for a Head of Commercial and Operations with significant experience of delivering high quality services and successful commercial projects in charities and/or member-based organisations, excellent staff management / leadership and recruitment skills and good financial acumen.

As a vital member of the Senior Management Team, the Head of Commercial and Operations will lead on the strategic planning and development of the commercial and operations teams.

Working as the Head of Commercial and Operations you will oversee the diversification of the organisation’s income through commercial opportunities and strategic development, and reporting of the finance and people strategies.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV and Supporting Statement as soon as possible for our Recruitment Team to review.

Supporting Personal Statement: Your Supporting Personal Statement should detail what skills and experience you would bring to the role. Your statement should make particular reference to how you meet the person specification requirements (no longer than two pages). Please attach the cover letter to the top part of your CV document or as a separate attachment.

DUTIES

Your duties as a Head of Commercial and Operations include:

• Serve as a strategic deputy to the Chief Executive Officer, overseeing the strategic direction of services within the role’s remit

• Lead, manage, and develop the Commercial and Operations departments, ensuring alignment with the organisation's strategic objectives through budgets and operational planning

• Provide strategic management to support the organisations financial affairs and statutory reporting

• Ensure the organisation is operating within best practice and most up to date HR legislation

• Lead on the creation of the organisation’s commercial strategy and drive its implementation and oversee organisational commercial and brand performance

CANDIDATE REQUIREMENTS

• Significant experience in delivering successful commercial projects in charities, Student Union’s or other member-based organisations

• Demonstrate experience of staff management, recruitment, and performance management

• Evidence of ongoing professional development ideally within leadership or management

• Experience of strategic oversight of organisational communications and brand development in line with strategic goals

• Experience of delivering successful commercial initiatives, with a focus on stakeholder engagement and partnership building

• Demonstrable financial acumen, business planning and excellent budget management and reporting on impact against budget

• Experience of producing strong written communications, including reports, policies, staff briefings and training

• Offer excellent judgement, particularly under high pressure in a challenging organisation

• Ability to work in a democratic/member organisation with the political tact to build relationships with officers and Trustees of the organisation

• Understanding and commitment to equal opportunities

Benefits

• Flexible Working (core hours are 10am-4pm)

• Hybrid Working (3 days on site)

• Annual Leave - starting at 25 days a year (Pro Rata) increasing with service, plus university close days and bank holidays

• Birthday Leave

• Special Occasion Leave

• Community Action Policy

• Enhanced Maternity & Paternity Pay and Enhanced Shared Parental Leave

• Employee Assistance Programme

• Eyecare Support - Annual eyecare test and a £50 contribution towards glasses specific for VDU use only

• Pension Scheme - Defined Contribution Scheme with NEST

• Free Tea/Coffee

• Free University Bus - between campuses and local train and bus stations

• Training and Personal Development opportunities

• Discounts to 1000+ brands

HOW TO APPLY

To be considered for this job vacancy, please submit your CV and Supporting Statement to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13373

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