Head of Commercial

CHARITY PEOPLE; Rotherham; On-site; GBP 50,000; Full time

Job summary

A leading heritage charity is seeking a Head of Commercial to drive income generation and lead trading activities. This role involves developing a dynamic commercial strategy across hospitality, retail, and visitor services, enhancing the experience of visitors while supporting the charity's mission.

Benefits

25 days annual leave plus additional days for length of service

3% employer pension contribution

Flexible working culture

Qualifications

• Experienced commercial leader from hospitality, catering, or retail sectors.
• Proven ability to grow income and manage multiple revenue streams.
• Ability to work strategically and lead operationally.

Responsibilities

• Lead the development of a commercial strategy across trading activities.
• Manage hospitality, retail, and visitor experience operations.
• Shape and deliver a bold commercial offer that enhances visitor experience.

Skills

Business planning

Budgeting

Negotiation

Leadership

Customer service

Income generation

Strategic thinking

Operational excellence

Job description

Could you drive forward commercial income for one of the most breathtakingly beautiful heritage sites in the UK?

We’re ready to welcome a proactive and talented Head of Commercial to lead trading activity in support of an ambitious growth strategy, driving a bold step-change in the approach and delivery of commercial operations.

Salary£50k FTE
LocationMostly onsite to support brilliant service delivery
Contract2-years fixed term, full time (37.5) or reduced hours considered
Benefits25 days with additional (up to 5 days) for length of service, 3% employer pension contribution
CultureGrown up, flexible and accountable

About the organisation

In the heart of South Yorkshire, a giant of the heritage world is being reawakened. Once a political, social and economic powerhouse, today it is being brought back to life as a cultural, creative and community-driven hub.

Currently undergoing one of the most exciting and complex heritage regeneration projects of our lifetime, this preservation charity trust is now looking to build commercial foundations, to sustain and expand its impact for generations to come.

About the role

We’re looking for a commercially-minded leader to join the Senior Leadership Team, reporting directly to the CEO. This is a newly created role that will shape and deliver a bold commercial strategy across trading activities, including:

• Hospitality and catering (on-site cafes, afternoon tea, events catering)
• Retail (gift shop and bespoke product lines)
• Weddings, corporate and charity events
• Location hire for film and TV productions
• Visitor experience and front-of-house operations

You'll lead the development of a dynamic, mission-driven commercial offer that enhances visitor experience and supports the organisation’s charitable purpose. This is an exceptional opportunity to make your mark, working for a nationally significant heritage site.

Who we’re looking for

You’re an experienced commercial leader from the hospitality, catering or retail sectors, with a proven ability to grow income, manage multiple revenue streams, and lead high-performing teams.

You’ll need the following skills and experience in your wheelhouse:

• Strong business planning and budgeting skills
• Confidence in negotiating contracts and building supplier relationships
• Person-centred approach to leadership, customer service and collaboration
• Track-record of innovating income generation from trading activity
• Ability to work strategically and lead operationally
• Continuous improvement mindset, striving to achieve operational excellence

Experience in heritage, culture, or the third sector is welcome but not essential – what matters most is your ability to bring energy, drive and commercial excellence to a purpose-led organisation.

To Apply

We’d love to hear from you – please get in touch with a copy of your CV or profile. If your experience meets the brief, then Amelia at Charity People will reach out to tell you more and explain how to apply.

Closing date: Thursday 5^th June
Interviews dates will be confirmed soon

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with