Head of Commercial

o2; Camden Town; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading entertainment venue in Camden Town is seeking a commercial leader to oversee Food & Beverage activities and drive revenue growth across various sectors. You will collaborate with multiple teams to ensure objectives are met and support the Commercial Director with strategic projects. The ideal candidate will have strong commercial experience, preferably in high-paced environments like events or arenas. Flexible working options are available.

Benefits

Tickets to shows

Training and onboarding program

Flexible working hours

Qualifications

• Proven track record in driving business growth and revenue generation.
• Experience leading commercial projects with complex stakeholders.
• Passion for live events and ability to thrive in a fast-paced environment.

Responsibilities

• Lead F&B activity with partners and set performance targets.
• Drive commercial performance in Merchandise.
• Oversee Parking operations and ensure venue growth.

Skills

Commercial experience

Analytical skills

Creativity

Stakeholder management

Solutions-focused approach

Job description

Take the lead on all Food & Beverage (F&B) activity with our partners at Levy - setting targets, tracking performance and finding new ways to grow income across retail and premium areas.

Drive commercial performance in Merchandise, working with National Merchandise to set clear goals and improve reporting, making sure this area keeps growing.

Oversee Parking with our partners CSP and JustPark, building clear performance measures and ensuring it contributes strongly to the venue's growth.

Work closely with teams across The O2 - from Premium Seating and Venue Operations to Global Partnerships - to make sure everyone's objectives are met.

Support the Commercial Director with projects and business cases that drive future investment and growth.

Collaborate with the Director of Ticketing and Senior Director of Premium Seating to maximise event contributions from off-manifest seating and support the premium side of the business.

We're after someone with strong commercial experience, ideally in the events, stadium or arena world - but if you've built and grown revenue in another fast-paced, customer-focused industry, we want to hear from you too.

Requirements

• A proven track record in driving profitable business growth, revenue generation and yield management.
• Strong commercial and analytical skills, plus the creativity and entrepreneurial mindset to spot and deliver new opportunities.
• Experience leading commercial projects and managing complex stakeholders.
• A positive, solutions-focused approach, with the ability to stay professional and effective under pressure.
• Passion for live events and the energy to thrive in a fast-paced environment.

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose tickets to shows and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You'll be based at The O2, Peninsula Square, London SE10 0DX. We work 4 days a week in the office and 1 day from home. We offer flexible start and end times and welcome flexible working conversations.

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply. If this role excites you but you're wondering whether you meet every single requirement - don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another. Because at AEG Europe, we believe that the best ideas come from the most inclusive teams - and we're building a workplace where everyone can thrive.