Head of Collections & House | Heritage Experience

National Trust for Places of Historic Interest or Natural Beauty; Warminster; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Substantial pension up to 10%

Free entry for you and your guests (18

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

National Trust is seeking a Collections and House Manager at Stourhead, Warwickshire/Warminster area, to lead a team of collections staff and volunteers. You will work closely with the Curator and Conservator, sharing duty management and delivering the Conservation Management Plan through visitor journeys that bring stories to life.

You will translate priorities into actions, ensuring access, conservation, and storytelling are integrated.

Qualifications

• Experience in achieving high standards of presentation, customer care, compliance and collections management in a historic setting.
• Aware of current developments and practices in the heritage sector in visitor engagement, innovation and access.
• Keen to promote inclusivity and diversity in the interpretation and presentation of history.
• Experience managing people and achieving goals through others.

Responsibilities

• Lead your own team of collections staff and volunteers, and work with the Curator and Conservator.
• Share duty management and property-wide leadership with peers, under the General Manager.
• Translate conservation priorities into visitor journeys, deciding which stories to tell and which spaces to open.
• Set and manage operational and conservation budgets and identify risks to the house, collection, staff and visitors.

Skills

Presentation standards

Customer care

Collections management

Visitor engagement

Access & inclusion

People management

Collaboration

Job description

National Trust is seeking a Collections and House Manager at Stourhead, Warwickshire/Warminster area, to lead a team of collections staff and volunteers. You will work closely with the Curator and Conservator, sharing duty management and delivering the Conservation Management Plan through visitor journeys that bring stories to life.

You will translate priorities into actions, ensuring access, conservation, and storytelling are integrated.